Bilingual Insurance Customer Service Rep (French/English)

RWAM Insurance Administrators Inc.; Elmira; Presencial; CAD 50.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Company pension

Positive work environment

Descripción de la vacante

An insurance company in Elmira seeks a Bilingual Claims Customer Service Representative. The role focuses on delivering exceptional service to Group Insurance clients, primarily in Quebec. Candidates must be proficient in both French and English and have prior phone-based customer service experience. The company offers a supportive work culture, a comprehensive benefits package, and a salary range of CA$50,000 to CA$55,000. Embracing diversity, they encourage all to apply.

Formación

• Proficiency in both written and verbal French and English is essential.
• Previous experience in a phone-based customer service role is necessary.
• Ability to work well in a team environment.

Responsabilidades

• Provide excellent customer service to clients.
• Manage inbound calls, emails, and voicemails.
• Resolve health and dental claim inquiries.

Conocimientos

Bilingual in French and English

Customer service experience

Detail-oriented

Strong Microsoft Office skills

Teamwork

Herramientas

Microsoft Word

Microsoft Outlook

Descripción del empleo

An insurance company in Elmira seeks a Bilingual Claims Customer Service Representative. The role focuses on delivering exceptional service to Group Insurance clients, primarily in Quebec. Candidates must be proficient in both French and English and have prior phone-based customer service experience. The company offers a supportive work culture, a comprehensive benefits package, and a salary range of CA$50,000 to CA$55,000. Embracing diversity, they encourage all to apply.