Bilingual Claims Analyst (EN/FR) – Insurance Benefits

1105 DXC Insurance Services Canada, ULC; Halifax; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Equal opportunity employer

Accommodation for qualified candidates

Job summary

DXC Technology is seeking a claims specialist in Canada (Halifax) to analyse insurance contracts, assess claim payments, and maintain thorough documentation. The role requires bilingual English-French communication, strong written and verbal skills, and experience with Living Benefits claims.

You will interact with insured individuals, gather information, and ensure regulatory compliance in a collaborative team environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two+ years of claims handling experience, preferably Living Benefits.
• Knowledge of basic computer systems (word processing, emails, spreadsheets).
• Aptitude for learning new computer systems.
• Experience with claims processing procedures and documentation.
• Good written and verbal communication skills.
• Knowledge of disability and life insurance preferable.

Responsibilities

• Analyzes insurance contracts to ensure provisions are applied correctly.
• Evaluates each claim for appropriateness of payment, denial, calculation of benefits, etc.
• Bilingual in English and French languages.
• Requests and reviews all necessary information to assess each claim.
• Communicates with the insured routinely to provide statuses and updates as needed.
• Accurately inputs pertinent information into the appropriate claim system and processes in a timely and efficient manner.
• Claim handling should be thorough, understandable and properly documented.
• Insurance regulations must be adhered to as required and internal service level standards met.

Skills

Claims handling

Bilingual EN/FR

Communication skills

Disability/Life insurance knowledge

Education

Bachelor's degree or equivalent

Tools

Word processing

Spreadsheets

Job description

DXC Technology is seeking a claims specialist in Canada (Halifax) to analyse insurance contracts, assess claim payments, and maintain thorough documentation. The role requires bilingual English-French communication, strong written and verbal skills, and experience with Living Benefits claims.

You will interact with insured individuals, gather information, and ensure regulatory compliance in a collaborative team environment.