Bilingual Inside Sales Rep — MRO Growth Focus

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Richmond; On-site; CAD 42,000 - 66,000; Full time

Job summary

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd seeks an Inside Sales Representative to drive sales in the Vancouver, Whitehorse and Richmond area. You will deliver exceptional purchasing experiences, identify opportunities, and handle order processing, follow-ups and quotes.

The role requires a minimum of 2 years in a similar role, bilingual English-French, and strong MS Office skills. The company highlights growth, shareholder opportunities, and work-life balance.

Qualifications

• Fluency in English and French, written and spoken.
• Proficiency with Word, Excel, and Outlook.
• Interest in product knowledge and safety standards.

Responsibilities

• Identify target customers within the database based on size and opportunity.
• Make sales calls to understand customer needs and offer product recommendations.
• Respond to inquiries by phone or email about products and services.
• Propose alternatives or substitutions when needed.
• Prepare customer quotations and quotes tracking.
• Collaborate with marketing on product campaigns and RFQs.
• Achieve sales and margin targets.
• Build relationships with customers through support and innovation.
• Contribute to team process improvements.
• Develop knowledge of new products and procedures.

Skills

Bilingual English-French

Microsoft Office

Outbound sales calls

Education

High school diploma or equivalent

Job description

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd seeks an Inside Sales Representative to drive sales in the Vancouver, Whitehorse and Richmond area. You will deliver exceptional purchasing experiences, identify opportunities, and handle order processing, follow-ups and quotes.

The role requires a minimum of 2 years in a similar role, bilingual English-French, and strong MS Office skills. The company highlights growth, shareholder opportunities, and work-life balance.