Bilingual Inside Sales Pro – Post-Sales

iFinance Canada; Toronto; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

RRSP with company match

Collaborative culture

Job summary

iFinance Canada is launching an Inside Ancillary Sales team and seeks a Post-Sales Specialist. You’ll be the voice customers hear after they’ve said yes, helping them unlock more value from the iFinance/Iceberg ecosystem.

This isn’t a typical call centre role—it's building something new from the ground up with a high-energy team. You’ll work with in-network customers to introduce loan protection plans and affiliate services, including car maintenance perks and member benefits.

Qualifications

• 1 year of inside sales, phone sales, or customer success experience; financial services a plus.
• Bilingual in French (speaking and writing).
• Strong communication, resilience, and goal orientation.
• Experience with CRM tools and call management platforms.

Responsibilities

• Contact existing customers within the ecosystem via phone and digital channels.
• Present and close on loan protection plans tailored to individual profiles.
• Pitch affiliate services including automotive care perks and member programs.
• Build rapport quickly and log activity toward targets.
• Collaborate with the team to share best practices and raise performance.

Skills

Inside sales

Phone sales

Customer success

Bilingual French

CRM tools

Communication

Tools

CRM tools

Call management platforms

Reporting dashboards

Job description

iFinance Canada is launching an Inside Ancillary Sales team and seeks a Post-Sales Specialist. You’ll be the voice customers hear after they’ve said yes, helping them unlock more value from the iFinance/Iceberg ecosystem.

This isn’t a typical call centre role—it's building something new from the ground up with a high-energy team. You’ll work with in-network customers to introduce loan protection plans and affiliate services, including car maintenance perks and member benefits.