Bilingual Inside Sales Coordinator – Eastern Canada

Yakima Chief Hops; Montreal (administrative region); On-site; CAD 50,000 - 65,000; Full time

Job summary

Yakima Chief Hops is seeking an Inside Sales Coordinator – Eastern Canada to ensure accurate and timely customer order fulfillment. You will collaborate with sales, finance, logistics, and other functions to deliver a world-class customer experience across Eastern Canada, Ontario, Manitoba, and adjacent territories.

The role requires strong communication, bilingual English/French skills, and the ability to learn ERP systems.

Qualifications

• AA in Business preferred, but not required.
• Fluency in English and French (read/write)
• Detail-oriented and able to multi-task
• Work independently and as a team member
• Proficient in Microsoft Office
• Able to learn ERP systems for data entry & reporting
• Provide customer support via phone and email
• Willingness to travel to Yakima, WA as needed

Responsibilities

• Process customer orders efficiently.
• Cover for team members when out of office.
• Learn products, promotions, and services.
• Update customer info across sales region.
• Collaborate with Inside Sales to resolve issues.
• Collaborate with Finance to update account status & communicate finance concerns.
• Inform customers about shipment status and account issues.
• Meet with Inside Sales Manager to discuss progress and changes.
• Suggest process improvements to Inside Sales Manager.
• Maintain safe/clean work environment and follow safety policies.
• Adhere to SOPs, policies, and quality procedures.
• Perform other duties as assigned by Manager.

Skills

Customer service

Strong communication

Bilingual EN/FR

Detail-oriented

Multi-tasking

ERP systems

MS Office

Team player

Travel willingness

Data entry

Education

AA in Business preferred

Tools

ERP systems

Microsoft Office (Excel/Word/Outlook)

Job description

Yakima Chief Hops is seeking an Inside Sales Coordinator – Eastern Canada to ensure accurate and timely customer order fulfillment. You will collaborate with sales, finance, logistics, and other functions to deliver a world-class customer experience across Eastern Canada, Ontario, Manitoba, and adjacent territories.

The role requires strong communication, bilingual English/French skills, and the ability to learn ERP systems.