Sales Coordinator / Coordonnateur(trice) des Ventes

TAPCO (Traffic and Parking Control Co., LLC); Montreal; On-site; CAD 52,000 - 72,000; Full time

Job summary

TAPCO/Logix ITS is seeking a Sales Coordinator to drive regional revenue growth and nurture customer relationships. You will support the sales team through CRM-enabled processes, manage documentation such as quotes and orders, and ensure ERP data integrity while communicating with clients in English and French.

The role requires at least two years in sales or customer service, familiarity with CRM/ERP systems, and strong MS Office skills.

Qualifications

• Minimum two years in sales or customer service.
• Experience in sales support roles.
• CRM and ERP experience preferred.
• Proficient in Microsoft Office.
• Fluent in English and French.

Responsibilities

• Collaborate with sales teammates to qualify and convert marketing leads into opportunities.
• Support regionally aligned account executives with customer opportunities.
• Ensure CRM data is updated accurately and promptly.
• Prepare and maintain quotes, orders, and bids.
• Maintain data related to customers, quotes, and orders in the ERP.
• Respond to customer inquiries via phone and website interactions.
• Perform other duties as assigned.

Skills

Sales support

CRM

ERP

MS Office

Communication

Bilingual FR/EN

Technical reading

Tools

CRM software

ERP software

Job description

TAPCO/Logix ITS is an innovative technology conglomerate dedicated to addressing everyday safety and parking challenges. We are driven by our passion for saving lives, preventing speeding, and simplifying parking experiences.

At TAPCO/Logix ITS, our commitment to enhancing well-being extends not only to millions of drivers worldwide but also to our valued employees. We empower our team members to invest in their personal growth, knowledge, and skills.

We are looking for aSales Coordinator that will play a pivotal role in driving regional revenue growth and building strong customer relationships. They will be a key contributor in several core sales processes that facilitate Tapco’s sales team to optimize performance. The successful candidate will be exposed to many aspects of customer engagement in an outcome-focused team environment.

Key Responsibilities

• Collaborate closely with sales teammates in the qualification and execution of marketing leads into sales opportunities.
• Support regionally aligned account executives with customer sales opportunities.
• Ensure all relevant data is updated within the CRM system accurately and promptly.
• Prepare and maintain accurate sales documentation, including quotes, orders, and bids.
• Maintaining accurate and relevant data relating to customers, quotes, and orders in the ERP.
• Provide timely response to customer inquiries via phone and website interactions.
• Performs other duties as assigned

What we are looking for:

• Two years or more, of sales or customer service position.
• Proven experience in a sales support or customer facing role, preferably in a manufacturing setting.
• Experience working with a CRM (preferred).
• Prior experience working within an ERP (preferred).
• Demonstrated ability to thrive in a multi-tasking environment.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Aptitude to thrive in a customer-focused and results-driven environment.
• Ability to understand basic technical specifications and application drawings.
• Desire to advance in one’s career
• Bilingual in French and English, both written and spoken
  • English communication skills are essential for this role as it involves frequent written and verbal interactions with the executive team & employees in both Canada & the United States, and as well as preparing documentation and reports in English.

TAPCO/Logix ITS is an equal opportunity employer, committed to fostering a dynamic and inclusive work environment for all employees.