Bilingual Immigration Case Manager

Pacston; Burnaby; Remote; CAD 50,000 - 70,000; Full time

Job summary

Pacston Canada is seeking Case Managers to work remotely, managing global immigration cases. This role serves as a vital support for clients, requiring excellent writing skills, attention to detail, and a BA or MA degree. The position offers comprehensive benefits including health insurance and paid leaves, and a 10% raise after the trial period.

Benefits

Health, dental and vision insurance

Paid leaves annually

Paid holidays

Qualifications

• Strong attention to detail and excellent writing skills essential.
• Ability to work independently under tight deadlines required.
• Relevant internship or work experience is a plus.

Responsibilities

• Assign and edit legal documents based on client feedback.
• Respond to client messages promptly.
• Work on reference letter projects.

Skills

Excellent English writing skills

Attention to detail

Client service skills

Self-motivation

Multitasking

Education

BA or MA degree

Tools

G Suite

Microsoft Office

Adobe Pro

Job description

Pacston Canada is on the hunt for Case Managers to work remotely in Canada to manage global immigration cases. This position acts as the first point of contact and support for clients who require global immigration applications. The duty of this position is to instruct, assist and communicate with clients to prepare all documents required. We will provide an orientation and full training after onboarding. This is an excellent opportunity for those who are interested in the law / legal field, receiving training and exposure to the field of federal law and assisting in global talent migration.

Ideal applicants should be able to work 40 hours every week.

Pacston’s recruiting website: https://apply.pacston.com

Job Responsibilities:

• Assign and edit technical/legal documents and letters based on internal materials
• Revise documents according to internal specifications and client feedback
• Reply to client messages in the case management system
• Work on reference letter projects
• Overtime might be needed to respond to clients' messages and finish client’s projects on time
• Perform other duties as assigned
  
  

Required Qualifications:

• Excellent English writing skills
• Strong attention to detail
• Outstanding client service skills
• Proficients with G Suite, Microsoft Office, Adobe Pro
• High degree of self-motivation and ability to work independently under tight deadlines
• Demonstrated professional demeanour
• Excellent multitasking and time management skills
• Have a BA or MA degree
• Speak a second language other than English
• Relevant internship or work experience as assets
  
  

Benefits:

We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves and paid holidays. There will also be a 10% salary raise provided after the completion of the trial period.

• Health, dental and vision insurance (the employer covers 100% of the monthly premium for the employee)
• Paid leaves annually
• Paid holidays
  
  

Visit Pacston's online recruiting platform: https://apply.pacston.com to upload your resume and complete assessments.

Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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