Bilingual Immigration Case Manager

Pacston; Toronto; Remote; CAD 45,000 - 70,000; Full time

Job summary

An innovative firm is looking for a Bilingual Immigration Case Manager to join their remote team in Canada. This role offers the chance to manage global immigration cases while providing exceptional support to clients. You'll be responsible for preparing documents, editing legal materials, and maintaining effective communication. With a focus on professional development and exposure to the legal field, this position is ideal for motivated individuals seeking to make a difference in immigration services. Enjoy competitive compensation and comprehensive benefits as you embark on this rewarding career path.

Benefits

Health insurance

Extended health care

Long-term disability insurance

Paid leaves

Holidays

10% salary increase after trial period

Employer-covered health, dental, and vision insurance premiums

Qualifications

• Strong writing and communication skills are essential for client interactions.
• Attention to detail is crucial for document preparation and editing.

Responsibilities

• Manage global immigration cases and assist clients with document preparation.
• Edit technical/legal documents and respond to client messages promptly.

Skills

Excellent English writing skills

Strong attention to detail

Outstanding client service skills

Proficiency with G Suite

Proficiency with Microsoft Office

Proficiency with Adobe Pro

Excellent multitasking skills

Time management skills

Ability to work independently

Professional demeanor

Education

BA or MA degree

Tools

G Suite

Microsoft Office

Adobe Pro

Job description

Join to apply for the Bilingual Immigration Case Manager role at Pacston.

Pacston Canada is seeking Case Managers to work remotely in Canada, managing global immigration cases.

This role serves as the primary contact and support for clients requiring global immigration applications. Responsibilities include instructing, assisting, and communicating with clients to prepare necessary documents.

Full training and orientation will be provided post-onboarding. This position offers an excellent opportunity for those interested in law or the legal field, providing exposure to federal law and global talent migration.

Applicants should be able to work 40 hours per week.

Visit Pacston's recruiting website: https://apply.pacston.com

Job Responsibilities

1. Assign and edit technical/legal documents and letters based on internal materials
2. Revise documents according to internal specifications and client feedback
3. Respond to client messages in the case management system
4. Work on reference letter projects
5. Overtime may be required to respond to clients' messages and complete projects on time
6. Perform other duties as assigned

Required Qualifications

1. Excellent English writing skills
2. Strong attention to detail
3. Outstanding client service skills
4. Proficiency with G Suite, Microsoft Office, Adobe Pro
5. High self-motivation and ability to work independently under tight deadlines
6. Professional demeanor
7. Excellent multitasking and time management skills
8. BA or MA degree
9. Speak a second language other than English
10. Relevant internship or work experience is an asset

Benefits

• Competitive compensation and benefits, including health insurance, extended health care, long-term disability insurance, paid leaves, and holidays
• 10% salary increase after successful completion of the trial period
• Employer-covered health, dental, and vision insurance premiums

Apply at https://apply.pacston.com to upload your resume and complete assessments.

Pacston is an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or other protected classes.