Bilingual Human Resources Representative

The Institute for Performance and Learning; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in foodservice and support services is seeking a Bilingual Human Resources Representative in Montreal. This role involves acting as a primary contact for HR issues, drafting documentation, and collaborating with various HR groups. Ideal candidates are energetic, adaptable, and bilingual in French and English, ready to thrive in a fast-paced environment.

Qualifications

• Previous experience in an HR role is an asset.
• Strong knowledge of Employment Standards and Occupational Health and Safety Act.
• Highly motivated and energetic individual.

Responsibilities

• Act as first contact for HR issues via email and phone for managers and associates.
• Draft letters and manage HR-related documentation.
• Provide administrative support to HR teams and assist with payroll issues.

Skills

Bilingual (French and English)

Communication skills

Customer service focus

Adaptability

Education

Diploma in HR, administration, or related field

Tools

Microsoft Office

HRIS

Ticketing systems

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Now, if you were to come on board as our Bilingual Human Resources Representative, we’d ask you to do the following for us:

• Act as first point of contact by email and phone for all HR issues, supporting Managers and Associates in business units across the country, explaining company policies, providing advice or gathering data and escalating to the HR Advisor group for more thorough support.
• Drafting of offer letters, verification of employment letters, performance management documentation, miscellaneous memos, etc.
• Triage shared HR mailbox to create cases in our internal ticketing system, remove out-of-scope items, archive addressed items, and track data for reporting to HR and business stakeholders.
• Provide administrative support to the People Advisors and Business Partner groups.
• Work closely with other support groups like Payroll and Benefits to help address any benefits and payroll issues.

Think you have what it takes to be our Bilingual Human Resources Representative? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Bilingual (French and English) is required.
• Diploma in HR, administration, or in a related field
• Previous experiences in a similar role within HR department (asset)
• Strong knowledge of current legislation in Employment Standards, Human Rights Act and Occupational Health and Safety Act.
• Highly motivated, energetic individual able to work collaboratively in a fast-paced environment under pressure.
• Readily adaptable to changing work priorities.
• Excellent verbal, written, and active listening (customer service focus) communication skills in French and English.
• Excellent knowledge of Microsoft Office including Word, Excel and PowerPoint.
• Exposure to HRIS and/or payroll systems, ticketing systems, and the ability to navigate various systems to gather information.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.