Bilingual Front Desk Clerk (English–French)

CITY OF CORNWALL; Eastern Ontario; Sur place; CAD 40 000 - 52 000; Plein temps

Résumé du poste

The City of Cornwall is seeking a Clerk Receptionist to provide clerical and administrative support for the Glen Stor Dun Lodge. The role includes data entry, document preparation, scheduling, and exceptional customer service while maintaining confidentiality and adherence to program policies.

Qualified candidates will have a Diploma in Office Administration and prior administrative experience, with bilingual English/French (CBC level) proficiency.

Qualifications

• Diploma in Office Administration or related field.
• Prior experience in an administrative role.
• Bilingual English/French with CBC level language assessment.

Responsabilités

• Greet and direct family members, visitors, and contractors upon entry to the facility.
• Provide general administrative support, including data entry, document preparation, and file management.
• Assist with scheduling appointments, coordinating meetings, and handling residents’ trust accounts.
• Respond to inquiries from families, internal staff, and community partners, ensuring prompt and professional communication.
• Maintain and organize confidential records and facility keys and access in compliance with privacy regulations and policies.
• Prepare correspondence, reports, and other documentation.
• Process forms and other program-related documents with accuracy and efficiency.
• Assist in tracking expenses and preparing financial reports related to operations.
• Support office operations by ordering supplies, managing inventory, and coordinating logistics.
• Perform general clerical duties such as photocopying, scanning, filing, and distributing mail.

Connaissances

Administrative Support

Organization

Customer Service

Communication

Time Management

Collaboration

Emotional Resilience

Technical Proficiency

Formation

Diploma in Office Administration

Outils

Microsoft Word

Excel

Outlook

Database systems

Description du poste

The City of Cornwall is seeking a Clerk Receptionist to provide clerical and administrative support for the Glen Stor Dun Lodge. The role includes data entry, document preparation, scheduling, and exceptional customer service while maintaining confidentiality and adherence to program policies.

Qualified candidates will have a Diploma in Office Administration and prior administrative experience, with bilingual English/French (CBC level) proficiency.