Bilingual Front Desk Specialist (French/English)

WC Operating (Ontario-1); Ottawa; On-site; CAD 21,000 - 30,000; Full time

Job summary

Cogir Senior Living Ottawa is seeking a friendly, bilingual receptionist to join our on-site team. You will greet visitors, answer calls, and direct inquiries with professionalism, ensuring a warm and organized front desk experience.

The role requires strong communication in English and French, excellent multitasking, and proficiency with Microsoft Office. Prior reception experience is a plus as we uphold high standards of service and accuracy.

Qualifications

• Full professional proficiency in both French and English is required.
• Above average interpersonal, oral and written communication skills.
• Previous experience in reception is considered an asset.
• Must exhibit professional and polished telephone manner.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organized and detail focused.

Responsibilities

• Answer all incoming calls and respond to inquiries in a positive, professional manner.
• Redirect calls as appropriate and take concise messages.
• Greet, assist and direct all visitors.
• Sort internal mail and prepare packages; arrange courier pickups.
• Manage meeting room scheduling and bookings.
• Update phone and distribution lists; maintain reception area.
• Assist with small administrative projects as required.
• Uphold and promote the organization's values and ethics.

Skills

Bilingual (French-English)

Interpersonal communication

Telephone etiquette

Multitasking under pressure

Organizational skills

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Cogir Senior Living Ottawa is seeking a friendly, bilingual receptionist to join our on-site team. You will greet visitors, answer calls, and direct inquiries with professionalism, ensuring a warm and organized front desk experience.

The role requires strong communication in English and French, excellent multitasking, and proficiency with Microsoft Office. Prior reception experience is a plus as we uphold high standards of service and accuracy.