Bilingual Customer Service Specialist (English/French)

Mashreq Bank; Montreal (administrative region); On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading coffee and fast-food chain seeks a dedicated Bilingual Customer Service Team Member to join their customer-focused team in Montreal. In this role, you will provide exceptional service in both English and French, ensuring every guest enjoys a welcoming experience. Ideal candidates are passionate about customer service and thrive in a fast-paced environment. Full-time and part-time opportunities are available. Enjoy benefits like competitive wages and employee discounts, and grow your career with this iconic brand.

Benefits

Competitive hourly wage

Flexible work schedules

Employee discounts

On-the-job training

Career growth opportunities

Qualifications

• Previous experience in customer service, hospitality, retail, or food service is preferred.
• Strong communication skills and a willingness to learn are encouraged.

Responsibilities

• Provide friendly, accurate, and timely customer service in English and French.
• Process transactions efficiently using point-of-sale systems.
• Maintain cleanliness and organization of the work area.

Skills

Fluency in both English and French

Strong verbal communication and interpersonal skills

Customer-focused mindset

Ability to multitask

Basic computer and POS system skills

Strong attention to detail

Reliability and punctuality

Job description

A leading coffee and fast-food chain seeks a dedicated Bilingual Customer Service Team Member to join their customer-focused team in Montreal. In this role, you will provide exceptional service in both English and French, ensuring every guest enjoys a welcoming experience. Ideal candidates are passionate about customer service and thrive in a fast-paced environment. Full-time and part-time opportunities are available. Enjoy benefits like competitive wages and employee discounts, and grow your career with this iconic brand.