Bilingual Customer Service Representative (French)

Uline; Milton; On-site; Full time

Job summary

A leading company in packaging and shipping materials seeks a Bilingual Customer Service Representative to provide exceptional service to French-speaking customers. This role involves processing orders, assisting customers, and becoming a product expert. Join a growing team with stability and opportunities for professional development.

Benefits

Company-paid health coverage

RRSP with 6% employer match

Multiple bonus programs

Paid holidays

Generous paid time off

Tuition Assistance

On-site amenities

Monthly employee events

Community involvement opportunities

Qualifications

• Fluent in both English and French, verbal and written.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders and inquiries using advanced call center technology.
• Communicate with customers via phone, email, and chat.
• Assist customers with navigating Uline's website and online ordering.

Skills

Bilingual

Customer Service

Education

High school diploma

Bachelor's degree

Job description

Join to apply for the Bilingual Customer Service Representative (French) role at Uline

Base pay range

CA$32.00/hr - CA$36.00/hr

Location

Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1

Job Overview

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you will handle order details to deliver an exceptional experience to our French-speaking customers. Our company continues to grow, creating new career opportunities and job stability.

Responsibilities

1. Process customer orders and inquiries using advanced call center technology.
2. Communicate with customers via phone, email, and chat.
3. Assist customers with navigating Uline's website and online ordering.
4. Become a product and solutions expert to answer questions confidently.

Minimum Requirements

1. High school diploma or equivalent; Bachelor's degree preferred.
2. Prior customer service experience is a plus, but training will be provided.
3. Fluent in both English and French, verbal and written.

Benefits

• Company-paid health coverage and RRSP with 6% employer match from day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance for professional development.

Employee Perks

• On-site amenities including café, outdoor patio, and fitness center.
• Monthly employee events and community involvement opportunities.
• Modern, clean facilities.

About Uline

Uline is North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. We are a drug-free, Equal Opportunity Employer.