Bilingual Customer Service Representative (CSR) – (German or Dutch)

Fraserway RV LP; Delta; On-site; CAD 28,000 - 30,000; Full time

Job summary

Fraserway RV, Canada’s largest RV dealer, seeks a Bilingual Customer Service Representative (German or Dutch) for a seasonal role in Delta, BC (June 2026 – October 2026, April–October seasonal periods). Roles include greeting customers, guiding RV rentals, completing paperwork, and demonstrating RV features.

English plus German/Dutch/Mandarin fluency required. Wage is $20–$22 per hour, with both full-time and part-time seasonal positions available.

Qualifications

• Fluency in English plus German, Dutch, or Mandarin.
• Strong customer service and communication skills.
• Reliable, punctual and comfortable in a fast-paced environment.
• A positive, energetic personality and a genuine passion for customer experience.
• Ability to work weekends and collaborate with a team.

Responsibilities

• Welcome customers with a friendly, professional, and enthusiastic approach.
• Guide customers through their RV rental experience from pick-up to return.
• Walk customers through paperwork clearly and confidently.
• Demonstrate RV features to help customers feel ready for the road.
• Check in returning RVs and resolve concerns efficiently and positively.
• Support other departments as needed to ensure a seamless customer experience.

Skills

Fluent in English

German

Dutch

Mandarin

Customer service

Communication

Punctuality

Team collaboration

Job description

Bilingual Customer Service Representative (CSR) – (German or Dutch)

Job Category: Dealership

Requisition Number: BILIN003675

• Posted : July 22, 2026
• Full-Time

Locations

Showing 1 location

Description

Bilingual Customer Service Representative (CSR) – Seasonal

Location: Delta, British Columbia | June 2026 – October 2026

Join Fraserway RV and help create unforgettable travel experiences.

Looking for an opportunity to be part of Canada’s largest RV dealer while helping customers create memories that last a lifetime? Want a role where every day is different and your work directly contributes to once-in-a-lifetime adventures?

We are hiring Bilingual Customer Service Representatives for the seasonal period from April 2026 to October 2026 at our Delta, BC dealership. Both full-time and part-time seasonal positions are available, with an hourly wage range of $20–$22, based on experience and qualifications.

Who You Are

Fluent in German, Dutch, or Mandarin

Passionate about helping people start their vacation journey on the right note

Excited to work with an international clientele and be part of meaningful travel moments

What You’ll Do

Welcome customers with a friendly, professional, and enthusiastic approach

Guide customers through their RV rental experience from pick-up to return

Walk customers through paperwork clearly and confidently

Demonstrate RV features (truck campers and motorhomes), helping customers feel ready for the road

Check in returning RVs and resolve concerns efficiently and positively

Support other departments as needed to ensure a seamless customer experience

What You Bring

Fluency in English plus German, Dutch, or Mandarin

Strong customer service and communication skills

Reliable, punctual, and comfortable in a fast-paced environment

A positive, energetic personality and a genuine passion for customer experience

Ability to work weekends and collaborate with a team

A desire to help turn vacation plans into lifelong memories

Fraserway RV is Canada’s largest vertically integrated RV company, with full-service dealerships coast to coast. We lead the industry in selling, servicing, and renting recreational vehicles, helping families and travelers experience Canada in a truly unforgettable way.

We thank all applicants for their interest; only candidates selected for an interview will be contacted.
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