RV Orientation & Delivery Specialist

Fraserway RV LP; Prince George; Sur place; CAD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive hourly pay

Full benefits and employee perks

RV discounts and camping store savings

Training and hands-on learning

Supportive, team-oriented culture

Opportunities to grow within anational

Résumé du poste

Fraserway RV LP in Canada is seeking a hands-on Delivery & Customer Experience Specialist. You will deliver RV orientations, walk customers through vehicle systems and safe operation, and ensure a top-tier customer experience.

When not delivering RVs, you’ll support dealership operations, grow in a fast-paced role, and be on your feet all day. This role suits those who enjoy teaching, hands-on work, and teamwork.

Qualifications

• Excellent customer service and communication skills.
• Mechanical aptitude or hands-on orientation.
• Valid driver's license.
• Willingness to work evenings and weekends during peak season.
• Experience in customer service, technical support, automotive, trades, retail or hospitality.

Responsabilités

• Deliver full RV orientations and walkthroughs with customers.
• Explain systems clearly and confidently (power, water, propane, appliances, awnings, slide-outs, etc.).
• Make minor mechanical or setup adjustments without needing a technician.
• Answer customer questions professionally and calmly.
• Educate customers on warranties, accessories, and camping supplies available in-store.
• Move RVs around the lot and shop (including forklift operation, training provided).
• Support the sales and service teams as needed.
• Assist with RV trade shows, setup, and takedown.
• Be on your feet and active throughout the day.

Connaissances

Customer service

Communication

Mechanical aptitude

Problem-solving

Independent work

Teamwork

Outdoor work

Evenings/weekends flexibility

Description du poste

We’re looking for a professional, hands-on, people-focused RV Delivery & Customer Experience Specialist to join our team. This role is ideal for someone who enjoys teaching, working with their hands, and being active while taking pride in delivering an exceptional customer experience.

What This Role Is Really About

You are the final and most important touchpoint in the customer journey.

When a customer returns to pick up their RV, you are the expert who walks them through everything from how it works, how to use it safely, and how to enjoy it with confidence.

You’ll also support dealership operations when not delivering RVs, making this a varied, fast-moving, and hands-on role.

What You’ll Do

• Deliver full RV orientations and walkthroughs with customers
• Explain systems clearly and confidently (power, water, propane, appliances, awnings, slide-outs, etc.)
• Make minor mechanical or setup adjustments without needing a technician
• Answer customer questions professionally and calmly
• Educate customers on warranties, accessories, and camping supplies available in-store
• Move RVs around the lot and shop (including forklift operation, training provided)
• Support the sales and service teams as needed
• Assist with RV trade shows, setup, and takedown
• Be on your feet and active throughout the day

Who This Role Is Perfect For

You don’t need RV experience, but you do need the right mindset.

This role is a great fit if you:

• Enjoy teaching and explaining things to others
• Are mechanically inclined or hands-on by nature
• Have experience in customer service, technical support, automotive, trades, retail, or hospitality
• Take pride in being prepared, organized, and professional
• Are comfortable working evenings and weekends during peak season (spring & summer)
• Enjoy variety, no two days look the same

What You Bring

• Strong customer service and communication skills
• Mechanical aptitude and problem-solving ability
• Confidence working independently and as part of a team
• Comfort working on your feet and outdoors
• Ability to work evenings and weekends during busy months
• Valid driver’s license

What We Offer

• Competitive hourly pay ($23-$25/hr)
• Full benefits and employee perks
• RV discounts and camping store savings
• Training and hands-on learning (no RV experience required)
• A supportive, team-oriented dealership culture
• Opportunities to grow within a national RV company

Why Fraserway RV?

For over 55 years, we’ve helped Canadians explore the open road. Our success is built on people who care about quality, teamwork, and delivering great experiences not just transactions.

If you enjoy working with people, using your hands, and being part of something customers genuinely get excited about, we’d love to meet you.

#INDHP