Bilingual Customer Service Representative

Kelly Services (Canada), Ltd.; Cambridge; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Onsite in Cambridge

Job summary

Kelly Services (Canada), Ltd. in Cambridge, ON is seeking a Bilingual Customer Services representative (English and French) for a direct hire, permanent placement.

The role is onsite Monday to Friday in Cambridge, offering a salary of $50,000 CAD annually plus benefits. You will handle orders, inquiries by phone, email and chat, and maintain customer records.

Qualifications

• Read, speak and write both English and French.
• Customer Services/order management experience of around 2 years.
• Proficiency in Microsoft Dynamics, Sage 300 and Office Suite.
• Experience in wholesale distribution, Consumer Packaged goods and B2B customer services.

Responsibilities

• Processing customer orders, credit administration.
• Respond to inquiries over phone, email and chat.
• Maintain correct customer records and documentation.
• Enter and process orders using Sage 300 and importing tools.
• Monitor shipments, back orders and customer updates.

Skills

Bilingual EN/FR

Customer service

Order management

Microsoft Dynamics

Sage 300

Office Suite

Tools

Sage 300

Microsoft Dynamics

Office Suite

Job description

Kelly Services' has partnered with a client in Cambridge, ON to recruit for a DIRECT HIRE PERM PLACEMENT

Role: Bilingual Customer Services- English and French

Monday to Friday onsite

Salary: $50,000 annually + benefits

Responsibilties:

• Processing customer orders, credit administration
• Respond to inquiries over phone, email and chat
• Maintain correct customer records and documentation
• Enter and process orders using Sage 300 and importing tools
• Montior shipments, back orders and customer updates

Requirements:

• Read, speak and write both English and French
• Customer Services/ order maagement experience of around 2 years
• Proficiency in Microsoft Dynamics, Sage 300 and Office Suite
• Experience in whole sale distribution, Consumer Packaged goods and B2B customer Services

What's in for you!

• Monday to Friday onsite in Cambridge, ON