Bilingual Customer Service Rep (FR/EN) - Inbound/Outbound

Cintas Corporation; Toronto; On-site; CAD 27,000 - 34,000; Full time

Benefits offered by this job

Extended health coverage

RRSP and DPSP

Disability and Life Insurance

Paid vacation and holidays

Career development

Job summary

Cintas Corporation is seeking a Customer Service Representative in Toronto to support internal partners and external customers. You will handle calls, resolve issues, process orders, and assist with account-related tasks in a fast-paced environment.

The role requires 1+ years of customer service, a HS diploma, and bilingual French/English. Strong MS Office skills and willingness to engage in additional projects are expected.

Qualifications

• 1+ years' customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.
• Bilingual in French and English.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation assistance.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information or provide follow-up on issues.
• Assist in miscellaneous projects as needed.

Skills

1+ years' customer service

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Cintas Corporation is seeking a Customer Service Representative in Toronto to support internal partners and external customers. You will handle calls, resolve issues, process orders, and assist with account-related tasks in a fast-paced environment.

The role requires 1+ years of customer service, a HS diploma, and bilingual French/English. Strong MS Office skills and willingness to engage in additional projects are expected.