Customer Service Representative - Bilingual in French

Cintas Corporation; Toronto; Sur place; CAD 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Extended health coverage

RRSP and DPSP

Disability and Life Insurance

Paid vacation and holidays

Career development

Résumé du poste

Cintas Corporation is seeking a Customer Service Representative in Toronto to support internal partners and external customers. You will handle calls, resolve issues, process orders, and assist with account-related tasks in a fast-paced environment.

The role requires 1+ years of customer service, a HS diploma, and bilingual French/English. Strong MS Office skills and willingness to engage in additional projects are expected.

Qualifications

• 1+ years' customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.
• Bilingual in French and English.

Responsabilités

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation assistance.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information or provide follow-up on issues.
• Assist in miscellaneous projects as needed.

Connaissances

1+ years' customer service

Formation

High School Diploma/GED

Bachelor's Degree

Outils

Microsoft Office (Word, Excel, Outlook)

Description du poste

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Location: Toronto, ON, CA, M6S 2S1

Requisition Number: 238249

Job Description

Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities.Responsibilities include answering customer calls and providing prompt issue resolution;data entry;assisting in account reconciliation;preparing reports and invoices;processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues;and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years'customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
• Bilingual in French and English

Preferred

• Experience with heavy inbound andoutbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

Additionally, our employee-partners enjoy:

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $19.84 - $25.01/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Position Type: Replacement