Bilingual Customer Service Associate (Part-Time)

Saputo Inc.; Montreal (administrative region); On-site; CAD 29,000 - 38,000; Part time

Benefits offered by this job

Medical & Dental

Group retirement plan

Telemedicine

RRSP & TFSA

Flexible work program

Product discounts

Job summary

Saputo Inc. in Montreal, QC, is seeking a part-time Representative, Customer Service, for a 12-month contract.

Reporting to the Supervisor, Customer Service, you will act as a company ambassador and connect customers with internal teams in a fast-paced environment. You will work cross-functionally with distribution, warehousing, supply chain, and sales; handle inquiries, key orders, and plan deliveries while maintaining Saputo Dairy Products Canada G.P.'s quality standards.

Qualifications

• Solid communication and interpersonal skills; excellent telephone manner is essential.
• Excellent data entry skills – speed and accuracy a must.
• Ability to multi task in a dynamic environment both independently and as part of a team.
• Bilingual English/French required; communication in both languages.
• Grade 12 or equivalent.

Responsibilities

• Keying orders, route verifications, and handling customer inquiries in a timely manner.
• Work cross-functionally with distribution, warehousing, supply chain & sales.
• Assist with special deliveries, delivery planning, and promotional/holiday planning; special projects as assigned.
• Display competence, courtesy, and professionalism at all times.
• Support Saputo Dairy Products Canada G.P.’s quality standards.

Skills

Communication skills

Interpersonal skills

Multitasking

Time management

Telephone manner

Bilingual English/French

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

Saputo Inc. in Montreal, QC, is seeking a part-time Representative, Customer Service, for a 12-month contract.

Reporting to the Supervisor, Customer Service, you will act as a company ambassador and connect customers with internal teams in a fast-paced environment. You will work cross-functionally with distribution, warehousing, supply chain, and sales; handle inquiries, key orders, and plan deliveries while maintaining Saputo Dairy Products Canada G.P.'s quality standards.