Bilingual Customer Service and Key Account Manager*

Beyond Bilingual Inc.; Mississauga; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Beyond Bilingual Inc. in Mississauga, ON is seeking a Bilingual Customer Service and Key Account Manager. The role focuses on daily B2B customer support within the medical device sector, managing key accounts, and ensuring quality service delivery.

The position requires 1–3 years of customer service experience, fluency in French and English, strong data-entry skills, and proficiency with MS Office. A comprehensive benefits package accompanies the base salary.

Qualifications

• Bilingual written and spoken English and French required.
• 1–3 years in customer service or account support.
• Strong communication and data-entry accuracy.
• Familiarity with MS Office and basic admin procedures.

Responsibilities

• Provide B2B customer support to business customers and key accounts in the medical device industry.
• Maintain accurate records and support administrative tasks as needed.

Skills

Bilingual English/French

Customer service

Data entry

Microsoft Office

Attention to detail

Tools

MS Office

Job description

Bilingual Customer Service and Key Account Manager Base salary: $60,000–$65,000 | Business-to-business customer support | Mississauga, ON

What you can look forward to

• A base salary of $60,000–$65,000.
• A comprehensive benefits package.
• Daily contact with business customers and key accounts in the medical device industry.

• One to three years of customer service experience.
• Strong written and spoken communication skills in French and English.
• Comfort using Microsoft Office, Windows and electronic communication tools.
• Accurate data entry skills and close attention to detail.
• An understanding of customer service practices and administrative procedures.
• The ability to work independently with minimal supervision and contribute as part of a team.