Bilingual Credit & Collections Specialist (EN/FR)

Sandvik AB; Mississauga; On-site; CAD 71,000 - 80,000; Full time

Benefits offered by this job

Pension plan with matching

Health, dental, life and disability is

Ongoing development and training

Job summary

Sandvik Mining is seeking a Bilingual Credit & Collections Specialist to support our Credit and Accounts Receivable function in Mississauga, ON and Sudbury, ON. You will manage a portfolio of customer accounts, monitor aging, and drive collections while communicating in English and French.

This role requires strong Excel and ERP skills, with at least five years in credit/collections or AR. A post-secondary finance or accounting education is advantageous.

Qualifications

• Fluent bilingual communication in English and French is required.
• Minimum five years of experience in Credit, Collections, Accounts Receivable, or related finance role preferred.
• Experience managing a portfolio of commercial or business-to-business customer accounts.
• Strong collection, negotiation, and problem-solving skills.
• Ability to discuss overdue balances and payment expectations with customers while maintaining relationships.
• Proficiency with Excel and ERP/accounting systems.

Responsibilities

• Manage a portfolio of customer accounts from a credit and collections perspective.
• Monitor accounts receivable aging and follow up on past-due balances.
• Communicate with customers in English and French via phone and email regarding invoices and payments.
• Establish regular collection follow-up schedules and document commitments.
• Investigate and resolve payment discrepancies and disputed invoices.
• Collaborate with Sales, Customer Service, Finance and other teams to resolve issues.
• Review credit exposure and identify high-risk accounts.
• Assist with new customer credit reviews and ongoing assessments.
• Support establishment of credit limits and payment terms.
• Escalate overdue balances or increasing credit exposure as needed.
• Reconcile accounts and identify unapplied payments.
• Maintain master data, notes, and documentation; provide regular reporting on overdue receivables.

Skills

Bilingual EN-FR

Excel

ERP experience

Education

Post-secondary in Accounting/Finance

Tools

ERP systems

Job description

Sandvik Mining is seeking a Bilingual Credit & Collections Specialist to support our Credit and Accounts Receivable function in Mississauga, ON and Sudbury, ON. You will manage a portfolio of customer accounts, monitor aging, and drive collections while communicating in English and French.

This role requires strong Excel and ERP skills, with at least five years in credit/collections or AR. A post-secondary finance or accounting education is advantageous.