Bilingual Senior Collector - Equipment Finance

TD Bank Group; Montreal; On-site; CAD 82,000 - 115,000; Full time

Job summary

TD Bank Group in Montréal, Quebec is seeking a Senior Collector for the Equipment Finance Collections team. You will work closely with Operations, Credit, and Risk to manage delinquent accounts and support organizational objectives.

The role demands bilingual English/French, 5+ years in commercial collections, strong Excel skills, and the ability to develop loss mitigation strategies, analyze data, and coordinate with internal partners to maximize recovery and minimize risk.

Qualifications

• Undergraduate degree and/or 5+ years of commercial collections experience or equivalent.
• Bilingual English/French.
• Strong knowledge of bankruptcy, receivership, and CCAA processes.
• Solid understanding of security instruments and PPSA.
• Strong analytical skills and advanced Excel proficiency.
• Effective communication and organizational skills.
• Ability to manage priorities with minimal supervision.
• Commitment to service excellence and continuous improvement.

Responsibilities

• Deliver exceptional customer service at every interaction and support delinquency mitigation.
• Manage a portfolio of medium- to high-risk delinquent loans and collateralized accounts.
• Develop and implement loss mitigation strategies on complex files.
• Prepare documentation for financial solutions for clients and review credit terms.
• Proactively monitor accounts to identify issues and minimize losses.
• Collaborate with internal partners to resolve issues and achieve goals.

Skills

Bilingual English/French

Analytical skills

Communication skills

Organizational skills

Prioritization

Education

Undergraduate degree

Tools

Excel

Job description

TD Bank Group in Montréal, Quebec is seeking a Senior Collector for the Equipment Finance Collections team. You will work closely with Operations, Credit, and Risk to manage delinquent accounts and support organizational objectives.

The role demands bilingual English/French, 5+ years in commercial collections, strong Excel skills, and the ability to develop loss mitigation strategies, analyze data, and coordinate with internal partners to maximize recovery and minimize risk.