Bilingual Business Systems Analyst

Trimble; White Rock; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in timber management solutions is seeking a Bilingual Business Systems Analyst to engage with customers and contribute to product vision. The role involves developing business requirements, collaborating with teams, and providing system solutions. Ideal candidates will have a strong background in customer service and SQL, along with a Bachelor's degree in a business-related field.

Qualifications

• 3-5 years of experience in business analysis.
• Ability to conduct online and face-to-face training services.

Responsibilities

• Develop detailed business requirements and functional specifications.
• Liaise between business units and technology teams.
• Assist with resolution of technical issues for clients.

Skills

Customer Service

SQL

French

Education

Bachelor's degree in business related field

Tools

MS SQL

Oracle

ER / win

Visio

Job description

Job Title : Bilingual Business Systems Analyst

Do you have a passion for engaging with customers and a desire to influence product vision?

About Trimble Forestry

Trimble Forestry is the leading provider of business solutions for timber management and wood product companies. We help companies take advantage of current technology to achieve operational efficiencies so they can make better-informed business decisions. Our systems can manage any aspect of the entire forestry cycle from silviculture, harvesting, procuring, hauling, consuming, inventory or selling logs and / or wood byproducts.

With the launch of our ConnectedForest solutions, we are growing rapidly. To help with our growth, we are seeking experienced Business Analyst / Software Implementation Specialists to join our team. You will play a key role in delivering our solutions in an efficient manner for our customers. The ideal candidate will enjoy working with customers, enjoy the teamwork environment and be motivated to self-start initiatives and contribute to the product vision for the company by providing valuable feedback.

What You Will Do

Develop detailed business requirements and functional specifications

Liaise between business units, end-users, technology teams, and support teams

Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs

Provide system solutions and configurations that meet client business requirements and support business functional flows.

Assist with resolution of technical issues for our clients via email and telephone

Maintain and expand documentation on all systems configurations, processes, and procedures

Some Report and Code writing responsibilities are expected in this position

What Skills & Experience You Should Bring

Knowledge of French (writing and speaking) is required

Bachelor's degree in business related field and 3-5 years of experience

Have very clear written, visual, oral expression of ideas with business and technical people

Have an outstanding track record of customer service

Demonstrate knowledge and experience of systems development methodologies, system analysis concepts, techniques, and tools

Able to conduct online and face-to-face solution configuration and training services for customers

Must have practical knowledge of SQL especially reading and understanding SQL statements as well as writing SQL

Good understanding of relational database concepts and objects like tables, views primary and foreign keys, indices, normalization and denormalization as well as procedures, functions, triggers

Competency in ER diagram modeling using tools like ER / win, Visio or others

Travel occasionally across Canada and US

Knowledge of databases (MS SQL / Oracle) and development tools

Information to Review

The following links are recommended in order to better your understanding of Trimble, and the products available within this particular division.

Trimble

Trimble Natural Resources

Videos to Review :

Trimble : Innovation at it's best

Trimble : A History of Outstanding Innovations

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware, and services are transforming a broad range of industries such as agriculture, construction, geospatial, and transportation and logistics.

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE / M / F / V / D