Bilingual Branch Library Technician

Government of Prince Edward Island; Wellington; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established public sector organization is seeking a Bilingual Branch Library Technician to enhance community library services. This role involves managing daily library operations, providing exceptional customer service, and promoting library programs to engage the community. The ideal candidate will be passionate about fostering an inclusive environment and possess strong bilingual communication skills. Join a dynamic team dedicated to supporting educational and recreational needs while making a positive impact in the community. This position offers competitive benefits, including paid vacation and health coverage, ensuring a rewarding work-life balance.

Benefits

3 weeks paid vacation annually

Health and dental benefits

Up to $2,500 annual training funds

Employee assistance program

Pension Plan

Qualifications

• Grade 12 education plus library technician courses or relevant diploma required.
• Must be fluently bilingual in French and English.

Responsibilities

• Manage daily operations of the library and provide customer service.
• Promote library programs and maintain community relationships.

Skills

Bilingual (French and English)

Customer Service

Problem Solving

Interpersonal Skills

Time Management

Computer Skills

Education

Grade 12

Library Technician Courses

Relevant College Diploma

Tools

Library Software

Job description

Job ID #167515

Bilingual Branch Library Technician

Department of Education and Early Years

Permanent

Abram-Village, Prince Edward Island

1 Position available

Expires on: May 16, 2025

JOB DESCRIPTION

The Department of Education and Early Years is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The purpose of this position is to be part of a team that provides quality public library services supporting the educational, recreation and informational needs of the public. The incumbent is responsible for the day-to-day operation of the Abrams Village Library of the PEI Public Library Service. As well as provision of front-line customer service (circulation, and programming) the incumbent is required to promote the library in the community and maintain positive working relationships with local Town councils, community groups, and Library Committees/Friends of the Library groups.

Duties will include but are not limited to:

• Opening and closing of library following set procedures;
• Check in and check out of library materials using library software, emptying book drop, and filling holds;
• Registering new patrons and updating patron account information;
• Renewing items and placing holds in person, via phone, via email;
• Daily balance of cash and monthly deposits;
• Implementing and explaining library policies and resolving issues with patrons regarding library procedures & policies, fees, materials, lost or overdue items, etc.;
• Assisting patrons to find library materials (print and electronic) through reader’s advisory, online searches and interlibrary loan requests;
• Assisting patrons with accessing and using Wi-Fi, public computers, and printers and providing basic problem solving for technological/computer problems (public and staff);
• Instructing patrons using the library website, online catalogue, and online resources (e-books and audiobooks);
• Shelving, shelf reading, and straightening library materials and keeping the library tidy, appealing & welcoming;
• Creating engaging in-house displays in order to promote the library’s collections;
• Scheduling, preparing, promoting, and delivering programs for children and adults;
• Creating posters and other promotional materials for programs;
• Coordinating with community groups and individuals when offering partnered programming, or other services;
• Maintaining positive working relationships with Town Council and reporting facility issues;
• Delivering annual reports, public presentations and other public programming within the community;
• May be required to work at other library locations; and
• Other duties as required.

Minimum Qualifications:

• Grade 12, plus some university courses, or library technician courses or relevant college diploma.
• Recent library experience preferred.
• Must be fluently bilingual by demonstrating competency with oral and written skills in both French and English.
• Demonstrated equivalencies will be considered.
• Excellent and current computer skills and knowledge of basic software applications.
• Excellent interpersonal and communication skills.
• Excellent problem solving and decision-making skills.
• Energetic, enthusiastic and able to provide quality customer service.
• Excellent time management skills and ability to multitask in a fast-paced environment.
• Ability to work with a minimum of supervision and as part of a provincial team.
• Ability to lift boxes weighing 30-40 pounds, push 200-pound book carts, stand for long periods of time and carry materials for shelving.
• Good previous work and attendance record and be able to provide a satisfactory Criminal Record Check.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to [phone].

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone [phone].

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The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.

BENEFITS

• 3 weeks paid vacation annually
• Health and dental benefits
• Up to $2,500 annual training funds
• Employee assistance program
• Pension Plan