Bilingual Banking Operations Specialist

Insight Global; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a Banking Operations Specialist to join a leading financial institution in Toronto. You will support daily processing of retail and commercial deposit and payment activities, ensuring accuracy, efficiency, and SLA adherence.

The role requires 2–3+ years in banking/financial services operations, strong Excel/Office skills, and bilingual French-English communication. You will engage with internal and external stakeholders while upholding policies and regulatory

Qualifications

• 2–3+ years of relevant experience within banking or financial services operations.
• Experience supporting deposit/payment operations, transaction processing, account servicing, or similar back-office banking functions.
• Bilingual French and English, with strong verbal and written communication skills.
• Strong understanding of banking processes, controls, operational risk, and regulatory requirements.
• Experience identifying discrepancies, investigating issues, and following established escalation procedures.
• Strong Microsoft Excel and general MS Office skills.
• Excellent attention to detail with demonstrated organizational and prioritization skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple tasks while consistently meeting deadlines and SLAs.

Skills

2–3+ years experience

Bilingual FR/EN

Excel & MS Office

Attention to detail

Analytical thinking

Time/SLAs management

Discrepancy investigation

Regulatory awareness

Education

Post-secondary education in Business/Finance/Accounting

Tools

Excel

MS Office

Job description

Insight Global is seeking a Banking Operations Specialist to join a leading financial institution in Toronto. You will support daily processing of retail and commercial deposit and payment activities, ensuring accuracy, efficiency, and SLA adherence.

The role requires 2–3+ years in banking/financial services operations, strong Excel/Office skills, and bilingual French-English communication. You will engage with internal and external stakeholders while upholding policies and regulatory