Bilingual Accounts Receivable Representative

Kohl & Frisch Limited; Toronto; On-site; CAD 48,000 - 55,000; Full time

Job summary

Kohl & Frisch Limited, a Canadian-owned healthcare distributor, is seeking a Bilingual Accounts Receivable Representative to support the Finance team with collections, invoicing, and customer inquiries.

The role requires French and English fluency, 2 years of AR collections experience, and proficiency in MS Office; knowledge of AS/400 or Dynamics is an asset. Salary ranges CAD 48,000–55,000, with full-time hours and competitive benefits.

Qualifications

• College diploma preferred.
• 2 years of collections experience in a high-volume Accounts Receivable department.
• Fluency in French and English with strong business writing and speaking skills.
• Able to work in a fast-paced, high-volume environment.
• Proficient MS Office (Excel/Word).
• AS/400 and Dynamics knowledge is an asset.

Responsibilities

• Process drop shipment invoices and credit notes.
• Process manual invoices and credit notes.
• Prepare weekly statements and monthly reports for assigned accounts.
• Provide documents to fulfill auditor requests.
• Reconcile customer accounts and resolve discrepancies.
• Investigate and resolve billing discrepancies.
• Assist with collections of outstanding accounts and respond to inquiries.
• Process incoming payments and allocate electronic payments.
• Collaborate with other departments to review account status and good standing.
• Prepare various reports for departments.
• Other duties as required.

Skills

Bilingual FR/EN

Accounts Receivable

Collections

Customer service

Education

College diploma

Tools

AS/400

Microsoft Dynamics 365

Excel

Word

Job description

27 Aug 2026

Bilingual Accounts Receivable Representative

POSITION: Bilingual Accounts Receivable Representative

STATUS: Pernament Full-Time

LOCATION: Kohl & Frisch Limited

REPORTS TO: Credit and Collections Supervisor

DEPARTMENT: Finance

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry, distinguishing it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

About The Role

The Bilingual Accounts Receivable Representative will assist Kohl & Frisch’s Accounts Receivable department with all accounts receivable related functions including collections from customers, handling questions or complaints; investigating and resolving discrepancies, establishing good relationships with customers, updating account status and database as required, alert supervisor when customers are unable to pay statement balances and outstanding amounts in a timely and efficient manner and assist with other department duties.

What Will You Do?

• Assist with the processing of drop shipment invoices and credit notes
• Assist with the processing of manual invoices and credit notes
• Prepare weekly statements and monthly reports for assigned accounts
• Manage and provide required documents to fulfil auditor requests
• Reconcile customer accounts, resolving any discrepancies
• Investigate and resolve billing discrepancies
• Assist with collections of outstanding accounts and responding to customer inquiries
• Process incoming payments, posting and allocation of electronic payments
• Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions
• Manage and prepare various reports for various departments
• Other duties as required

What You Bring

• A college diploma would be preferred
• Must have 2 years of collection experience in a high-volume Accounts Receivable department
• Fluency in French and English is mandatory with good speaking and business writing skills in both languages
• Strong desire to work in a fast-paced, high-volume environment
• Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records
• Knowledge of AS/400 and Microsoft Dynamics 365 is an asset
• Proficient MS Office, Excel and Word skills
• Exceptional organizational and time management skills
• Awareness of how to handle irate customers
• Strong negotiation skills is an asset

What’s In It For You?

This position offers a salary of $48,000 – $55,000. The final salary offered to the selected candidate will be determined by factors including location, relevant experience, skill level and education.

Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.