Bilingual Account Processing Officer (English & French)

ManpowerGroup, Inc.; Toronto; Sur place; CAD 31 000 - 43 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Supportive team environment

Growth opportunities

Résumé du poste

ManpowerGroup, Inc. is seeking a bilingual Account Processing Officer – Senior (French & English) for an onsite role in Scarborough, ON. You will handle multi-product financial and non-financial transactions with accuracy and efficiency.

The position requires French fluency, strong time management, adaptability, and clear communication. Prior experience in financial transaction processing is preferred, and the team offers a dynamic, supportive environment with opportunities for growth.

Qualifications

• Fluency in French required.
• Must have strong time management to meet SLAs.
• Ability to adapt to changing priorities.
• Excellent written and verbal communication skills.
• Prior experience in financial transaction processing is preferred but not mandatory.

Responsabilités

• Provide professional, timely, and efficient service to client requests through processing complex multi-product financial and non-financial transactions.
• Research and investigate administrative requests, applying appropriate rules and regulations to ensure accuracy and consistency.
• Collaborate with colleagues and management to enhance the quality of client service delivery.
• Guide and support junior staff, fostering a team-oriented environment.
• Identify opportunities to streamline processes and improve operational efficiency.

Connaissances

French fluency

Time management

Adaptability

Communication skills

Financial processing experience (pref)

Description du poste

Our client, a leading financial services organization, is seeking a dedicated and detail-oriented Bilingual Account Processing Officer - Seniorto join their team. The ideal candidate will demonstrate strong multitasking abilities, excellent time management skills, and adaptability, which will align successfully within the organization.

Job Title: Account Processing Officer - Senior - French & English

Location: Scarborough, ON ( Onsite)

Pay Range: 26.85$/hr

Shift: Standard hours are from 9:00 am to 5:00 pm, Monday to Friday, with flexibility based on business needs.

What's the Job?

• Provide professional, timely, and efficient service to client requests through processing complex multi-product financial and non-financial transactions.
• Research and investigate administrative requests, applying appropriate rules and regulations to ensure accuracy and consistency.
• Collaborate with colleagues and management to enhance the quality of client service delivery.
• Guide and support junior staff, fostering a team-oriented environment.
• Identify opportunities to streamline processes and improve operational efficiency.

What's Needed?

• Fluency in French is a must.
• Strong time management skills to meet Service Level Agreements.
• Adaptability and agility to handle changing priorities.
• Excellent communication and interpersonal skills.
• Prior experience in financial transaction processing is preferred but not mandatory.

What's in it for me?

• Competitive pay rate aligned with industry standards.
• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in the financial services sector.
• Engage in a role that encourages professional growth and development.
• Work in a location that values diversity and inclusion.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.