Bilingual Account Manager

Hilti Canada; Edmundston; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Bilingual Account Manager to enhance customer relationships and drive sales in the construction sector. This role empowers you to manage your own portfolio, providing the flexibility to create a personalized work schedule. You'll be the face of the company, demonstrating innovative tools and ensuring high-level consultations. With a competitive salary and uncapped bonus potential, this opportunity also offers a robust benefits package, including medical insurance, a pension plan, and generous paid time off. If you have a passion for sales and a hands-on approach, this role is perfect for you.

Benefits

Medical/Dental/Vision insurance

Education reimbursement

Generous Paid Time Off

Employee Assistance Program

Short-term Disability

Registered pension plan

Paid parental leave

Backup daycare assistance

Opportunities for career growth

Company car provided

Qualifications

• 3+ years of outside sales experience with a focus on customer relationships.
• Hands-on attitude with tools and platforms like Salesforce.

Responsibilities

• Manage a portfolio of customer accounts and build strong relationships.
• Optimize client potential and sales productivity through effective scheduling.

Skills

Bilingual in French & English

Outside sales experience

Time and Territory Management

Customer relationship management

Education

High School Diploma or GED

Tools

Salesforce

Job description

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What's the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Location

The selected candidate can reside in any of the following cities: Miramichi, Bathurst, Charlo, Campbellton, and Edmundston.

Who is Hilti?

Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers.

What does the role involve?

• Building relationships – meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. Create value through long-term, profitable relationships.
• Time and Territory Management (TTM) - create a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
• Be a Hilti Champion – carry technical knowledge to present high-level customer consultations in your territory and represent the Hilti brand in the marketplace.
• Tracking your progress – utilize Salesforce to record interactions and sales activities, as reporting is a key part of this role.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision insurance effective the first day of the month following employment.
• Team member-only coverage premiums paid by Hilti.
• Basic Life, Accident, and Disability (AD&D) insurance paid by Hilti.
• Business Travel Accident insurance paid by Hilti.
• Basic Dependent Life Insurance paid by Hilti.
• Option Life, AD&D, and Critical Illness coverage for team members and dependents.
• Short-term Disability paid by Hilti.
• Registered pension plan with dollar-for-dollar matching up to 5%, with immediate vesting after 12 months of service.
• Generous Paid Time Off, holidays, and two days to give back to your community.
• Paid parental leave, sabbaticals, military leave.
• Education reimbursement and student loan assistance.
• Up to five days per year of backup daycare.
• Employee Assistance Program (EAP), wellness screenings.
• Opportunities for career growth and international assignments.

What you need?

• High School Diploma or GED.
• At least three years of outside sales experience, preferably with targets.
• Hands-on attitude – demonstrating tools, using platforms like Salesforce, collaborating across departments.
• Valid full Canadian driver’s license (Class 5 or G), company car provided.
• Excellent time and territory management skills.
• Ability to walk on construction sites, climb scaffolding, lift up to 65 pounds.
• Flexible and varied schedule.
• Bilingual in French & English.
• Willingness to travel internationally, including to the US for training; visa responsibilities fall on the applicant.

Who should apply?

Hilti values diversity and internal growth. Most account managers come from non-construction backgrounds, emphasizing teamwork and ability. This is a field-based role requiring daily in-person customer interactions at your home as your office.

Working Conditions

• Customer meetings, driving, jobsite visits; occasional overnight travel.

Adverse Working Conditions

• Walking on uneven surfaces, climbing ladders/scaffolding, exposure to loud noises; ear protection recommended.

Safety Equipment

• Hardhat, safety vest, glasses, gloves, steel toe boots, long pants; observe safety protocols.

Physical Requirements

• Walking, climbing, lifting up to 65 pounds.

Hilti is committed to diversity and equal opportunity employment.