Benefits and Referral Coordinator Front Desk Medical Assistant

Orthopaedic Surgical Specialists; Canada; On-site; USD 35,000 - 55,000; Part time

Job summary

Join a dynamic orthopedic surgery office as a Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant. This role is perfect for a friendly and organized individual who excels in customer service and teamwork. You'll play a vital role in patient care by coordinating insurance authorizations and managing front office responsibilities. If you have a background in medical assistance and a passion for helping others, this is an exciting opportunity to grow in a supportive environment. Enjoy the benefits of a part-time position with opportunities for advancement and a collaborative team atmosphere.

Benefits

Health insurance

Paid time off

Training & development

Opportunity for advancement

401(k) matching

Bonus based on performance

Qualifications

• Previous medical office and medical assistant experience required.
• Knowledge of HMO authorizations and medical terminology is essential.

Responsibilities

• Coordinate health insurance authorizations and patient communication.
• Greet patients, verify insurance, and manage front office tasks.

Skills

Customer Service Skills

Organizational Skills

Interpersonal Skills

Bilingual (Spanish and English)

Education

Medical Assistant Experience

Knowledge of Medical Terminology

Tools

Microsoft Office Suite

Electronic Medical Records (EMR)

Phone Systems

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Opportunity for advancement
• 401(k) matching
• Bonus based on performance

Job Summary:

We are seeking a friendly, organized Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant to join our team! You will have an important role in our busy orthopedic surgery office and be an integral part of our patients' care. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities:

1. 2 to 3 days weekly - Benefits and Referrals Coordination:

• Health insurance authorizations submissions and follow up
• Patient communication and coordination regarding insurance benefits and authorizations
• Staff and physician communication regarding benefits and authorizations

1 to 2 days weekly - Front Office Receptionist:

• Greet and check in patients
• Collection of co-pays and balances
• Verification of patient insurance eligibility and benefits
• Answering phones/messages, scheduling appointments and responding to patient requests or concerns in a timely manner
• Addressing and distributing incoming faxes to corresponding staff or doctors

Part-time - Medical Assistant Responsibilities:

• Rooming patients
• EHR entry
• Common orthopedic postop care
• Assisting with braces and splints

Qualifications:

• Previous medical office and medical assistant experience required
• Knowledge of HMO authorizations (Optum/ TMIPA)
• Strong customer service skills
• Excellent organizational skills and attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding
• Proficient in using phone systems, general office equipment and electronic medical records
• Bilingual Spanish and English preferred but not required

Full-time. Wages are dependent on experience. Minimum one year experience required.

If you are a friendly and organized individual with excellent communication skills and the above experience, we would love to hear from you.