Beauty Services & Studio Lead

Sephora USA, Inc; Saskatoon; Hybrid; CAD 55,000 - 69,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning & development

Job summary

Sephora Canada is seeking a Services Manager, Stores to lead services, classes and events at the Saskatoon location. You will support the Beauty Studio, manage events, and drive client experience by leveraging innovation and training teams.

The role requires 2–4 years in a similar role, strong communication, and a track record of building talented store teams to deliver exceptional service and sales growth.

Qualifications

• Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
• Excellent verbal/written communications skills and the ability to influence business partners at all levels.
• Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Responsibilities

• Beauty Studio Management: oversee daily operations of Beauty, Skincare and Fragrance Studio and train the Coordinator to manage the Studio.
• Embrace Innovation: ensure Beauty Advisors use technology to elevate in-store services.
• Client Experience: manage Online Reservation system, publish availability and classes, ensure staffing supports increased services.
• Event Management: plan and staff in-store events to maximize learning and sales.
• Training & Development: manage training and certifications for Beauty Advisors.
• Performance Assessment & Development: participate in performance management and provide timely feedback.
• Passionate about Clients: act as Manager on Duty and engage with staff and clients on-stage.

Skills

Store leadership

Communication

Team development

Job description

Sephora Canada is seeking a Services Manager, Stores to lead services, classes and events at the Saskatoon location. You will support the Beauty Studio, manage events, and drive client experience by leveraging innovation and training teams.

The role requires 2–4 years in a similar role, strong communication, and a track record of building talented store teams to deliver exceptional service and sales growth.