Beauty Services Lead - Drive Sales & Client Experience

SEPHORA; Edmonton; On-site; CAD 27,552 - 32,442; Full time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Learning and development initiatives

Job summary

A leading beauty retailer in Edmonton is seeking a Services Lead to support all departments on the sales floor. You will ensure effective execution of Sephora's selling model, provide exceptional client service, and maintain high merchandising standards. With 1-3 years of relevant experience, you will engage clients, manage store performance, and participate in team development. This role offers a competitive hourly wage with potential performance-based bonuses and excellent employee benefits.

Qualifications

• 1-3 years of experience in a similar role at a volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Strong client service skills.
• Effective time management and problem-solving skills.

Responsibilities

• Support all departments on the sales floor, ensuring sales performance.
• Ensure merchandising concepts are within company standards.
• Engage with clients on-stage as a Manager on Duty.
• Adjust staffing levels to meet client expectations.
• Participate in the interviewing process when needed.

Skills

Sales Experience

Client Service Skills

Time Management

Problem-Solving

Job description

A leading beauty retailer in Edmonton is seeking a Services Lead to support all departments on the sales floor. You will ensure effective execution of Sephora's selling model, provide exceptional client service, and maintain high merchandising standards. With 1-3 years of relevant experience, you will engage clients, manage store performance, and participate in team development. This role offers a competitive hourly wage with potential performance-based bonuses and excellent employee benefits.