Store Services Lead: Elevate Beauty Sales & Service

LVMH Group; Edmonton; On-site; CAD 27,552 - 32,442; Full time

Benefits offered by this job

Performance-based bonuses

Competitive benefits program

Learning and development initiatives

Job summary

A leading retail company is seeking a Services Lead in Edmonton to support all departments in a Sephora location. The ideal candidate will ensure outstanding client service, assist in sales performance, and lead the team effectively. Qualifications include 1-3 years of relevant experience and strong problem-solving skills. The compensation ranges from CAD$20.00 to CAD$23.55 per hour, with potential bonuses and benefits.

Qualifications

• 1 to 3 years of experience in a similar role at a volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Demonstrated effective time management and problem-solving skills.

Responsibilities

• Support departments on the sales floor for client service.
• Ensure Beauty Advisors execute Sephora's selling model.
• Engage with clients and cast on-stage as Manager on Duty.
• Adjust staffing levels to meet client expectations.
• Participate in the interviewing process.

Skills

Client service skills

Time management

Problem-solving skills

Ability to influence peers

Job description

A leading retail company is seeking a Services Lead in Edmonton to support all departments in a Sephora location. The ideal candidate will ensure outstanding client service, assist in sales performance, and lead the team effectively. Qualifications include 1-3 years of relevant experience and strong problem-solving skills. The compensation ranges from CAD$20.00 to CAD$23.55 per hour, with potential bonuses and benefits.