Stage Experience Lead - Beauty & Client Experience

LVMH; Langford; In loco; CAD 31.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus opportunities

Benefits program

Learning & development

Descrizione del lavoro

Sephora Canada in Langford, BC is seeking a Stage Experience Lead to oversee all sales floor departments within a Sephora location. You will ensure the selling model is executed and that clients receive outstanding service to meet store objectives.

The role requires 1–3 years of relevant experience, excellent communications, and the ability to develop and train cast to drive sales and client satisfaction. A performance-based bonus and robust benefits are offered.

Competenze

• One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• Excellent verbal and written communications skills and the ability to influence business partners at all levels.
• Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
• Familiarity with client feedback tools and Sephora selling model.

Mansioni

• Ensure all on-stage cast properly execute Sephora’s selling model and respond to client feedback per department.
• Support training in Client Interactive Technology for all staff.
• Assist in-store events to meet store goals and client needs.
• Coach and provide timely feedback on performance and development for staff.
• Show entrepreneurial spirit by understanding the store’s sales performance and opportunities.

Conoscenze

Communication skills

Team leadership

Client service

Sales experience

Strumenti

Feedback tool

Descrizione del lavoro

Sephora Canada in Langford, BC is seeking a Stage Experience Lead to oversee all sales floor departments within a Sephora location. You will ensure the selling model is executed and that clients receive outstanding service to meet store objectives.

The role requires 1–3 years of relevant experience, excellent communications, and the ability to develop and train cast to drive sales and client satisfaction. A performance-based bonus and robust benefits are offered.