BDC Service Appointment Coordinator

The Laking Group of Companies; Greater Sudbury; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health & dental benefits

Group RRSP with company matching

Professional development opportunities

Growth within expanding organization

Job summary

The Laking Toyota team, part of The Laking Group of Companies, is seeking a detail-oriented BDC Service Appointment Coordinator for a full-time role in Canada. You will help schedule service appointments and support a smooth service experience for customers at Laking Toyota.

Ideal candidates have 2+ years of office phone experience, strong communication, and excellent time-management skills. We offer a competitive salary, health & dental benefits, group RRSP with company matching, and

Qualifications

• 2+ years of office phone experience.
• Excellent interpersonal and communication skills.
• Exceptional attention to detail.
• Proven ability to prioritize tasks and meet deadlines.

Skills

Office phone experience

Interpersonal communication

Attention to detail

Time management

Customer service

Job description

Department: Administration
Location: Laking Toyota
Employment Type: Full-time
Wage: $45,000-$50,000 per year

About Us

Laking Toyota is a proud member of the Laking Group of Companies, one of Northern Ontario's leading automotive organizations. We are committed to providing exceptional customer service while fostering a professional, collaborative, and supportive workplace. We are currently seeking a detail-oriented and organized BDC Service Appointment Coordinator to join our team.

Requirements:

• Must like wanting to work in a fun environment that produces results.
• Get satisfaction out of offering excellent service that can make a customer happy.
• Like to be valued and heard by being able to effectively communicate with all levels of management.
• Able to stay organized and manage time effectively when working alone or collaboratively with a team.

Who you are:

• Detail Oriented |High degree of accuracy with strong organizational and time-management skills. Handle confidential information in a professional and ethical manner.
• Strong Communicator | Speak tactfully and diplomatically with all levels of employees, across various disciplines. Maintain a calm and steady demeanour.
• Team Player | We all wear the hats that need wearing- it's a mentality that makes the team successful.

What you'll need:

• 2+ years of office phone experience
• Excellent interpersonal and communication skills.
• Exceptional attention to detail.
• Proven ability to prioritize tasks and meet deadlines.
• Experience processing a high volume of work in a deadline-driven environment an asset.
• Service experience is an asset.

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package (health & dental)
• Group RRSP with company matching
• Professional development opportunities
• Opportunity for growth within an expanding organization

Application Deadline: October 5 , 2026

Vacancy Status:Existing position

AI Disclosure:Automated tools are used to help manage applications, but all final hiring decisions are made by our Hiring Team.

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The Laking Group of Companies is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates and will accommodate applicants' needs under the Human Rights Code during the recruitment process.