Service Advisor

Lakingtoyota; Greater Sudbury; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with experience

Comprehensive benefits package

Group RRSP with company matching

Professional development opportunities

Job summary

Laking Toyota in Sudbury, ON is seeking a Service Advisor to join our Service Department. The role reports to the Fixed Ops Manager and offers a full-time position with a competitive salary and benefits.

Responsibilities include explaining services to owners, building relationships, opening work orders, scheduling, answering calls, and maintaining Toyota University courses. A strong focus on service quality and teamwork is essential.

Qualifications

• Must like wanting to work in a fun environment that produces results.
• Get satisfaction out of offering excellent service that can make a customer happy.
• Like to be valued and heard by being able to effectively communicate with all levels of management.
• Able to stay organized and manage time effectively when working alone or collaboratively with a team.

Responsibilities

• Offer and explain the recommended services or repairs to vehicle owners
• Building trusting and lasting relationships with potential and existing customers
• Open work orders and maintain a clean route sheet
• Schedule appointments
• Answer the telephone
• Maintain Toyota University Courses

Skills

Customer service

Communication

Time management

Teamwork

Job description

Location: 695 Kingsway Blvd, Sudbury, ON, Canada

Employment Type: Full-time

Reports To: Fixed Ops Manager

Wage: $70,000-$90,000 per year

About Us

Laking Toyota is a proud member of the Laking Group of Companies, one of Northern Ontario's leading automotive organizations. We are committed to providing exceptional customer service while fostering a professional, collaborative, and supportive workplace. We are currently seeking a detail-oriented and organized Service Advisor to join our Service Department.

Qualifications

• Must like wanting to work in a fun environment that produces results.
• Get satisfaction out of offering excellent service that can make a customer happy.
• Like to be valued and heard by being able to effectively communicate with all levels of management.
• Able to stay organized and manage time effectively when working alone or collaboratively with a team.

Key Responsibilities

• Offer and explain the recommended services or repairs to vehicle owners
• Building trusting and lasting relationships with potential and existing customers
• Open work orders and maintain a clean route sheet
• Schedule appointments
• Answer the telephone
• Maintain Toyota University Courses

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package (health & dental)
• Group RRSP with company matching
• Professional development opportunities
• Opportunity for growth within an expanding organization

Application Deadline: Sept 16, 2026

Vacancy Status: Existing position

AI Disclosure: Automated tools are used to help manage applications, but all final hiring decisions are made by our Hiring Team.

The Laking Group of Companies is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates and will accommodate applicants' needs under the Human Rights Code during the recruitment process.