BDC Receptionist/ Appointment Coordinator

Crown Automotive Group Winnipeg; Winnipeg; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Extended health

Dental

Vision

Massage therapy reimbursement

Discounted fitness membership

Associate Referral Bonus Program

Career advancement- most promotions来自内

Perkopolis access

Job summary

Crown Auto Group Winnipeg is seeking a friendly BDC Receptionist/Appointment Coordinator to join our Winnipeg team. This entry-level role is based in the Waverly Auto Mall and offers a path into the automotive industry.

You will manage customer information, remind clients of appointments and recalls, and assist with sales and finance inquiries. After training, you’ll gain experience across multiple computer systems and contribute to a supportive, team-focused environment.

Qualifications

• Customer service, call centre or switchboard experience an asset.
• Strong written and verbal communication skills.
• Highly organized with an ability to learn new skills quickly.
• Attention to detail and highly driven to succeed.
• Proficient in computer skills.
• Flexibility with work hours and occasional Saturdays.
• Adheres to all company policies and CARMA Values.

Responsibilities

• Maintain accurate and relevant customer information in our system.
• Communicate with customers reminding them of booked appointments and due services for their vehicles.
• Warm/cold transferring calls regarding Sales/Finance inquiries.

Skills

Customer service

Communication

Organization

Computer skills

Verbal communication

Attention to detail

Job description

BDC Receptionist/ Appointment Coordinator

Business Development Centre

Job Type: Full-Time 9am to 5:30pm

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level. As one of Manitoba’s fastest-growing dealership groups, we offer exceptional service and rewarding career opportunities in a dynamic industry.

We have a great opportunity for a BDC Receptionist to join our team in a company and industry with great growth opportunities in our Business Development Center located in the Waverley Auto Mall. This is an entry level position that provides you with a launch into the exciting automotive industry.

We offer a competitive salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.

After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealerships.

Additional Crown Auto Group Employee Benefits:

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
• Discounted fitness membership
• Associate Referral Bonus Program
• Career advancement- most of promotions are from within the company
• Access to Perkopolis. (Canadas leading corporate concierge discount service)

Requirements:

• Customer service, call centre or switchboard experience an asset
• Strong written and verbal communication skills
• Highly organized with an ability to learn new skills quickly
• Attention to detail and highly driven to succeed
• Proficient in computer skills
• Adhering to all company policies and procedures
• Flexibility with work hours and ability to work the occasional Saturday
• Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

What you'll do:

• Maintain accurate and relevant customer information in our system
• Communicate with customers reminding them of booked appointments & due services on their vehicles
• Warm/cold transferring calls regarding Sales/Finance inquiries

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.