Barista: Craft Coffee & Customer Experience

COMPASS GROUP CANADA; London; Hybrid; CAD 28,000 - 36,000; Full time

Job summary

COMPASS GROUP CANADA is seeking a Barista to welcome customers, educate on the coffee menu, and prepare espresso-based drinks in a fast-paced café setting. You will also assist with selling coffee and equipment, maintaining inventory, and keeping the coffee bar clean and organized.

The role emphasizes excellent customer service, ability to follow recipes, and teamwork to ensure a positive customer experience in a busy store environment.

Qualifications

• Excellent customer service is essential.
• Previous Barista experience is an asset.
• Ability to understand and carry out oral and written instructions with clarifications when needed.
• Strong interpersonal skills and ability to work as part of a team.
• Physical ability to perform duties of the position.

Responsibilities

• Welcome customers by determining their coffee interests and needs.
• Educate customers by presenting and explaining the coffee drink menu and answering questions.
• Prepare coffee drinks following recipes for espresso, cafe latte, and cappuccino.
• Sell coffee and equipment by explaining differences and demonstrating use of brewing machines.
• Maintain inventories by replenishing coffee beans and stocking equipment and pastries.

Skills

Customer service

Barista experience

Instruction capability

Teamwork

Physical ability

Job description

COMPASS GROUP CANADA is seeking a Barista to welcome customers, educate on the coffee menu, and prepare espresso-based drinks in a fast-paced café setting. You will also assist with selling coffee and equipment, maintaining inventory, and keeping the coffee bar clean and organized.

The role emphasizes excellent customer service, ability to follow recipes, and teamwork to ensure a positive customer experience in a busy store environment.