Bar & Security Supervisor — Guest Experience Leader (Nunavut)

Frobisher Inn; Iqaluit; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Subsidized staff housing

Relocation assistance within Canada

Competitive compensation

Job summary

The Storehouse Bar & Grill at the Frobisher Inn in Iqaluit, Nunavut is seeking a professional Bar Support & Security Supervisor to join our team. This leadership role is responsible for guest safety, operational support, team supervision, and security oversight in one of Nunavut's busiest hospitality venues.

You will work closely with the General Manager to ensure a safe, welcoming, and enjoyable guest experience while supporting day-to-day operations at Storehouse Bar & Grill.

Qualifications

• Experience in bar, nightclub, hospitality, hotel, restaurant, or security environment.
• Supervisory or leadership experience preferred.
• Strong conflict-resolution and de-escalation skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and professional under pressure.
• Flexibility to work evenings, weekends, holidays, and late-night shifts.
• Ability to work independently while exercising sound judgement.

Responsibilities

• Ensure the safety, comfort, and enjoyment of all guests.
• Regularly engage with guests and check in to ensure they are having a positive experience.
• Address guest concerns, complaints, or service issues in a professional and timely manner.
• Foster a welcoming and inclusive atmosphere throughout the venue.
• Monitor patron behaviour and ensure compliance with establishment policies and Nunavut liquor legislation.

Skills

Leadership

Customer service

Communication

Conflict-resolution

Problem solving

De-escalation

Job description

The Storehouse Bar & Grill at the Frobisher Inn in Iqaluit, Nunavut is seeking a professional Bar Support & Security Supervisor to join our team. This leadership role is responsible for guest safety, operational support, team supervision, and security oversight in one of Nunavut's busiest hospitality venues.

You will work closely with the General Manager to ensure a safe, welcoming, and enjoyable guest experience while supporting day-to-day operations at Storehouse Bar & Grill.