Bar Porter - Steakhouse

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Ottawa Hotel & Casino is seeking a Bar Porter to support casino bar outlets by stocking supplies, cleaning, and assisting bartenders. The role emphasizes guest service, product knowledge, and maintaining sanitary bar areas in a fast-paced environment.

With a minimum of one year in a bar porter/back position, you will work closely with bartenders and servers to ensure guest satisfaction while adhering to health and safety standards. A comprehensive benefits package is available.

Qualifications

• Minimum 1 year of experience as a bar porter or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Knowledge of beverages, glassware, and garnishes.

Responsibilities

• Welcome and acknowledge guests with a smile and greeting.
• Clean and stock bar area in accordance with policies.
• Ensure bar is set up properly and stocked with products and supplies.
• Prepare mixes and garnishes and maintain sanitary work areas.
• Assist bartenders and servers to deliver guest service.

Skills

Beverage knowledge

Glassware knowledge

Garnish knowledge

Guest service

Job description

Job Description:

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $ 19.33/ Hr.

License Requirements: Smart Serve Certificate, Criminal Background Check

OVERVIEW:

The Bar Porter plays a key support role in ensuring the efficient operation of casino bar outlets by maintaining cleanliness, stocking supplies, and assisting bartenders in delivering exceptional guest service. This position is responsible for replenishing beverages, glassware, ice, and bar supplies; maintaining sanitary standards; and ensuring bar areas remain organized, fully stocked, and guest-ready at all times. The Bar Porter works in a fast-paced environment and collaborates closely with bartenders, servers, and other team members to support seamless service while adhering to all health, safety, and responsible service regulations. A commitment to teamwork, attention to detail, and delivering an outstanding guest experience is essential.

RESPONSIBILITIES:

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name whenpossible
• Cleans bar area, including bar tops, sinks, glasses, refrigerators,coolersand other bar appliancesin accordance withHard Rock policies.
• Ensures bar is set properly.
• Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
• Stocks assigned bar with product and supplies throughout the shift.
• Prepares all mixes and garnishes.
• Thank guests with genuine appreciation and provide a fond farewell.
• Maintain cleanliness of work areas throughout the shift.
• Notify management of maintenance repair issuesrelating to the bar and service area.
• Complete anyadditionalreasonable requests by management.
• Demonstratesimpeccable product knowledge.
• Answerquestions - accurately and politely.
• Directguests to areas & restrooms.
• Creatememorable experiences.
• Entertainguests with AMPLIFIED SERVICE.
• Lives theBrand.

EXPIERENCE, EDUCATION, QUALIFICATIONS

• A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Must have knowledge of beverages, glassware, and garnishes

PHYSICAL DEMANDS:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

WORKING CONDITIONS:

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

CLOSING:

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted