Banquet Server

Capilano Group; Vancouver; On-site; CAD 20,457 - 29,136; Full time

Benefits offered by this job

30% discount at Stanley's Bar & Grill,

Guest passes to Capilano Suspension BR

Referral bonuses

Employee Assistance Program

Job summary

Capilano Group's Stanley Park Pavilion banquet team is seeking a Banquet Server to deliver exceptional guest and food service during weddings and corporate events. You will assist with event setup and teardown, plated and buffet service, and wine service.

This role requires flexible availability including evenings and weekends, the ability to stand for long periods, lift up to 30lbs, and adherence to food safety and dress code standards. Team-oriented with strong communication is essential.

Qualifications

• Minimum one-year prior banquet serving experience.
• Must have current Serving It Right certification.
• Must have excellent people skills with a positive & upbeat personality.
• Previous experience in the food service industry is considered an asset.
• Excellent organizational, multi-tasking and time management skills.
• Previous experience with cashier and/or POS considered an asset.
• Professionally groomed appearance.

Responsibilities

• Deliver exceptional guest service by providing product knowledge, beverage recommendations, and insights about the local area.
• Support event operations including setup and teardown of banquet spaces, ceremony areas, and side lawn events.
• Execute table service duties such as setting tables, serving food and beverages, and maintaining cleanliness and presentation standards.
• Communicate effectively with supervisors and team members to ensure smooth service and address guest needs or concerns.
• Promote a safe and professional work environment by following food safety protocols, health and safety procedures, and dress code standards.
• Collaborate across departments to foster a positive, team-oriented atmosphere and support Capilano Group initiatives.
• Maintain awareness of company offerings and actively promote attractions during events.
• Perform additional duties as assigned, contributing to overall operational success.

Skills

Banquet serving (1 year)

People skills

Time management

Organizational skills

Cashier / POS

Groomed appearance

Education

Serving It Right certification

Tools

POS system

Job description

As a key member of the Stanley Park Pavilion banquet team, the Banquet Server plays a vital role in delivering exceptional guest and food service during weddings and corporate events. Responsibilities include event setup and teardown, plated and buffet-style meal service, and wine service.

Banquet Servers ensure the cleanliness and organization of the dining area, adhere to proper food handling procedures, and efficiently clear tables. Additional duties include following opening and closing procedures while creating a seamless and memorable experience for guests.

Responsibilities

• Deliver exceptional guest service by providing product knowledge, beverage recommendations, and insights about the local area
• Support event operations including setup and teardown of banquet spaces, ceremony areas, and side lawn events
• Execute table service duties such as setting tables, serving food and beverages, and maintaining cleanliness and presentation standards
• Communicate effectively with supervisors and team members to ensure smooth service and address guest needs or concerns
• Promote a safe and professional work environment by following food safety protocols, health and safety procedures, and dress code standards
• Collaborate across departments to foster a positive, team-oriented atmosphere and support Capilano Group initiatives
• Maintain awareness of company offerings and actively promote attractions during events
• Perform additional duties as assigned, contributing to overall operational success

Qualifications

• Minimum one-year prior banquet serving experience
• Must have current Serving It Right certification
• Must have excellent people skills with a positive & upbeat personality
• Previous experience in the food service industry is considered an asset
• Excellent organizational, multi-tasking and time management skills
• Previous experience with cashier and/or POS considered an asset
• Professionally groomed appearance

Why Join Us?

Stanley Park Pavilion is part of the Capilano Group of Companies, offering team members skills, experience, and exciting opportunities at several different attractions. Enjoy:

• 30% discount at Stanley's Bar & Grill, Prospect Point Café, and Capilano Suspension Bridge Park food & beverage outlets (does not apply to alcohol)
• 30% discount off regular-priced merchandise at The Trading Post Gift Store at both Prospect Point and Capilano Suspension Bridge Park
• Guest passes to Capilano Suspension Bridge Park for friends & family
• Referral bonuses
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Working Conditions & Considerations

This role requires flexible availability, including evenings, weekends, and holidays. Shifts may extend to 1am or occasionally 2-3am, depending on the event. Candidates must be able to stand and walk for long periods, lift up to 30lbs, use step stools or ladders, and work indoors or outdoors in varying weather conditions. The right candidate is expected to be able to work well in a team setting, communicate effectively with guests and other team members, and be able to work efficiently with minimal supervision.

This position starts at $18.25 per hour.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.