F&B Team Member

Capilano Group; District of North Vancouver; On-site; CAD 20,741 - 29,540; Full time

Benefits offered by this job

Coffee & beverages

Store discounts

Staff meal

Guest passes

Referral bonuses

Transit subsidy

EAP program

Job summary

Capilano Group is seeking friendly Food & Beverage Team Members to join Capilano Suspension Bridge Park in North Vancouver. Be part of fast-paced quick-serve venues like Beary Waffles, Loggers' Grill, or The Cabin, delivering exceptional guest experiences to over 1,000,000 annual visitors.

Your role focuses on greeting guests, processing orders, food prep, and maintaining clean venues. We offer outdoor shifts in a seasonal position with benefits and team perks to support staff wellbeing.

Qualifications

• Minimum 6 months of Guest Service experience in a Food & Beverage setting.
• Cashier experience with RTP system is considered a strong asset.
• Food prep and kitchen experience an asset.
• Positive attitude and a strong desire to provide experiences Guests are amazed by.
• Strong oral communication skills; multilingual is an asset.
• Must be able to work in a fast-paced environment and multi-task.
• Serving it Right certifications and Food Safe Level 1, as an asset.

Responsibilities

• Greet Guests and contribute to a positive experience.
• Complete food and beverage orders in Quick Serve venues.
• Handle, prepare and present menu items following Food Safe practices and company guidelines.
• Replenish stock and maintain cleanliness of all food venues, guest seating area and food storage areas.
• Assist with tasks as directed by Team Leaders and Food and Beverage Supervisor.

Skills

Guest service experience

Cashier experience with RTP

Food prep & kitchen experience

Multilingual/strong communication

Job description

We are looking for friendly and enthusiastic Food & Beverage (F&B) Team Members motivated by providing exceptional guest service to join Capilano Suspension Bridge Park.With over 1,000,000 guests annually, our food & beverage venues guarantee eats & treats for everyone. As a Food & Beverage Team Member, you could be working in one of three of our fast-paced, quick-serve locations: Beary Waffles, Loggers' Grill, or The Cabin.

Capilano Suspension Bridge Park is one of the top tourist destinations in Vancouver. We are passionate about creating experiences guests and team members are amazed by, and we are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests. If you have a heart for hospitality and a desire to help our team create amazing guest experiences: apply today!

What You'll Do

• Greet Guests and contribute to a positive experience
• Complete food and beverage orders in various Quick Serve venues
• Handle, prepare and present menu items following Food Safe practices and established company guidelines
• Replenish stock, maintain cleanliness of all food venues, guest seating area and food storage areas
• Assist with tasks as directed by Team Leaders and Food and Beverage Supervisor

What You’ll Get

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• Free staff meal while on shift
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin (does not apply to alcohol)
• Guest passes for friends & family
• Referral bonuses
• Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Job Qualifications

• Minimum 6 months of Guest Service experience in a Food & Beverage setting
• Cashier experience with RTP system is considered a strong asset
• Food prep and kitchen experience an asset
• Positive attitude and a strong desire to provide experiences Guests are amazed by
• Strong oral communication skills, multilingual is considered an asset
• Must be able to work in a fast-paced environment with the ability to multi-task
• Serving it Right certifications and Food Safe Level 1, asan asset

Considerations

The ideal candidate must be willing to work in a variety of weather conditions, as all our quick-serve venues are outdoors. Must be able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business.While performing the duties of this position, Team Members are required to be on their feet for extended periods of time, occasionally required to lift and carry up to 20lbs, and occasionally may be required to lift & climb a step ladder or step stool.

The wage for this role is $18.25 per hour plus gratuities. This is a seasonal position.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.