F&B Supervisor

Capilano Group; District of North Vancouver; On-site; CAD 27,000 - 38,000; Full time

Benefits offered by this job

Shift beverages

Merchant discounts

Guest passes

Referral bonuses

Transit subsidy

Counselling services

Job summary

Capilano Group’s Capilano Suspension Bridge Park in North Vancouver is seeking Food & Beverage Supervisors to lead the day-to-day operations of our quick-serve venues, including Loggers' Grill, Beary Waffles, and The Cabin. You will help deliver a memorable guest experience and support the Food & Beverage Manager with program ideas.

The role requires 1–2 years of supervisory experience in a similar venue, POS systems knowledge, Food Safe Level II and Serving it Right, and the ability to work

Qualifications

• 1–2 years of supervisory experience in a similar Food & Beverage venue.
• POS experience is an asset.
• Food Safe Level II and Serving It Right certifications are an asset.
• Must be of legal drinking age as supervising in licensed areas.
• Ability to handle stressful situations and meet fluctuating and demanding needs.
• Second language is an asset.

Responsibilities

• Oversee day-to-day supervision of Food & Beverage venues within the park (Loggers' Grill, Beary Waffles, The Cabin).
• Assist the Food & Beverage Manager in evaluating guest experience and communicating ideas to improve programs.
• Support a total guest experience and lead a team to deliver great dining experiences.

Skills

Supervisory experience

POS experience

Guest service

Communication

Stress management

Tools

RTP system

Job description

Work in a West Coast rainforest! Surround yourself with ancient trees, bridges, canyons, critters, and an incredible, fun loving team who work together to build an amazing and authentic experience for guests from around the world! At Capilano Suspension Bridge Park, we pride ourselves at delivering a truly unique guest experience unlike any other, inspired by our natural setting. We share our passion about history, the wonder of nature and yummy eats & treats with over 1,000,000 annual guests!

• Do you enjoy striking up conversations with guests while you work?
• Are you passionate about food and creating amazing dining experiences for guests?
• Do you enjoy inspiring and motivating a team?

Is this the experience you’re looking for? If so, read on to find out more about the role

We are searching for Food & Beverage (F&B) Supervisors who are passionate about cuisine and enthusiastic about a total guest experience. You have a broad understanding of the day to day supervision of the Food & Beverage departments within the Capilano Suspension Bridge Park quick-serve locations which includes Loggers' Grill, Beary Waffles, and The Cabin. You help to ensure the best possible Food & Beverage experience for both Guests and Team Members at the park. In addition, you assist the Food & Beverage Manager in evaluating the value of the guest’s food & beverage experience and communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

What You’ll Get

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin (does not apply to alcohol)
• Guest passes for friends & family
• Referral bonuses
• Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Job Qualifications

• 1 to 2 years of supervisory experience in a similar Food & Beverage venue
• POS experience, knowledge of RTP system, an asset
• Food Safe Level II and Serving it Right certifications, an asset
• Must be of legal drinking age as supervising in licensed areas
• Can handle stressful situations and meet fluctuating and demanding needs
• Second Language is an asset

Considerations

The ideal candidate must be willing to work in a variety of weather conditions, as all our quick-serve venues are outdoors. Must be able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business. While performing the duties of this position, Team Members are required to be on their feet for extended periods of time, occasionally required to lift and carry up to 20lbs, and occasionally may be required to lift & climb a step ladder or step stool.

The wage for this role is $23.56 per hour. Candidates must be legally entitled to work in Canada. We are unable to support work permit applications.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.