Banquet Server

Gladstone House; Toronto; Sur place; CAD 21 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Competitive salary

Incentives

Flexible schedule

Résumé du poste

Archive Hospitality Group’s Gladstone House is seeking a friendly Banquet Server for permanent part-time work. You will support events, provide attentive service, and work as part of a team to ensure guest satisfaction.

The role requires 1–2 years in banquet/restaurant/hotel, Smart Serve certification, and the ability to stand long hours in a fast-paced setting. You will help with setup, service, and post-event duties while maintaining high standards.

Qualifications

• Minimum 1–2 years in banquet/restaurant/bar/hotel.
• Must be legal age to serve alcohol and Smart Serve certified.
• Proven ability to work efficiently in a high-volume environment.
• Great conversational skills and teamwork-oriented.
• Able to stand/walk for long hours.

Responsabilités

• Participate in opening/closings, setups and breakdowns and ensure overall room ambiance, cleanliness, appropriate setting and presentation.
• Welcome guests and promptly attend to tables.
• Serve food and beverages to guests and make recommendations as needed.
• Share menu knowledge to assist guests with questions and special requests.
• Record transactions in the MICROS system correctly and timely.
• Provide bar service to guests, including cash and credit card services.

Connaissances

Communication

Teamwork

Customer service

Multitasking

Long hours

Description du poste

A collection of heritage-driven, neighbourhood-centric hotels.

Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

Position: Banquet Server (Permanent Part-Time), Gladstone House

The Role at a Glance

Our Banquet Servers work at our special functions and events and play a key role in taking care of our guests in a friendly and professional manner, and work as a team member to ensure all tasks are completed. Our banquet servers have strong cocktail & beer knowledge and experience working in a fast paced/high volume dynamic environment.

Your Day To Day Duties:

• Participate in opening/closings, setups and breakdowns and ensure overall room ambiance, cleanliness, appropriate setting and presentation
• Welcome guests and promptly attend to tables
• Serve food and beverages to guests & make recommendations if needed
• Share menu knowledge to assist guests with questions and special requests
• Assist guests and suggest food with appropriate beverage pairing
• Record transactions in the MICROS system correctly and timely
• Check-in with guests to ensure satisfaction with each course and beverage
• Clean tables, complete closing duties and re-stock tableware and other supplies
• Provide bar service to guests, including cash and credit card services
• Conduct inventory of product pre and post function and replenish as needed
• Remove soiled dishes, linen, silverware and restore/replenish settings
• Respond to and try to fulfill any special banquet events arrangements
• Comply with all Archive standards, policies and procedures at all times
• Prepare the event space with the appropriate food and beverages as stated in the banquet event order (BEO)
• Respond to and try to fulfill any special banquet event arrangements
• Stock food stations, drink stations, wine and bar as per banquet event order (BEO)
• Ensure returned liquor is stored away appropriately
• Stocking all garnishes as required for service
• Apply the necessary precautions with regards to food safety and hygiene standards.
  Undertake other ad hoc related responsibilities, as required
• Comply with all Archive standards, policies and procedures at all times
• Other tasks and responsibilities as assigned by management

You have:

• 1-2 years minimum experience in banquet/restaurant/bar/and hotel
• Must be legal age to serve alcohol
• Proven ability to work efficiently in a high volume environment
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Able to stand/walk for long hours

Special Requirements and Certifications:

• Must be Smart Serve certified
• Must be able to meet the physical demands of the job
• This position is physically demanding
• Able to stand/walk for long hours

Room to Grow

We are expanding to new locations and the right candidate could see opportunities to not only grow within the business, but work in new and exciting places. We have a wide array of roles, and always prefer to recruit from within, putting team members in the best position to advance their careers

What We Offer

A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. Competitive salary, incentive & benefits.

Inclusivity

Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.

OUR PROPERTIES:

About The Broadview Hotel:

Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.

About Gladstone House:

Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity. Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide

About Postmark Hotel:

Archive's newest addition to our hotel collection is The Postmark Hotel. Dating back to 1914, the Postmark has always been a place for connection. Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering. Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.