Assistant Manager, Reign Restaurant & Bar

Fairmont Hotels & Resorts; Toronto; On-site; CAD 60,960 - 70,000; Full time

Benefits offered by this job

Competitive salary

Free meals every shift

Travel discounts at Accor hotels

Free dry cleaning for work gear

Custom learning programs

Job summary

A luxury hotel in Toronto seeks a Restaurant Manager to oversee daily operations, guest satisfaction, and staff management. The ideal candidate will have a degree in hospitality, a minimum of 2 years in management, and strong food and beverage knowledge. Responsibilities include hiring and training team members, controlling costs, and ensuring compliance with health standards. This role offers a competitive salary and various benefits including free meals and travel discounts.

Qualifications

• Minimum of 2 years’ experience in hospitality management.
• Smart Serve Certification required.
• Fluency in English; second language is an asset.

Responsibilities

• Supervises all restaurant employees and operations.
• Controls quality levels, guest and employee satisfaction.
• Conducts hiring, training, and performance evaluations.

Skills

Food and beverage product knowledge

Microsoft Office Suite

Interpersonal skills

Communication skills

Strong leadership

Education

Degree in Hotel and Restaurant Management

Job description

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today it continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why Work for Fairmont?

A Rich History

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for a Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero‑carbon century ahead.

Job Description

• Supervises day‑to‑day function of all restaurant employees, facilities, sales, and costs
• Controls and analyzes, on an ongoing basis, the following:
  • Quality levels of production
  • Guest satisfaction (VOG)
  • Employee satisfaction (EES)
  • Operating costs (financials)
  • Sanitation, cleanliness, hygiene (front & back of house)
• Establishes and maintains effective employee relations
• Conducts candidate interviews, hiring, employee orientation, training, on‑job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity
• Attends and contributes to the weekly food and beverage departmental meetings
• Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards
• Participates in service as necessary in accordance with the requirements and practices of the restaurant
• Ensures hotel grooming and appearance standards are met
• Controls stocks for daily use in restaurants to ensure service requirements are met
• Ensures all health and safety procedures and policies are adhered to by all staff and follows through with any health and safety requests made by staff
• Participates in the preparation of the food and beverage department budget and goals
• Conducts all administrative work required, including but not limited to:
  • Schedules
  • Cleaning and maintenance logbooks
  • Opening/closing duties
  • Cleaning checklists
  • Tracks and compiles sales statistics per month
  • Other checklists and reports as deemed necessary to effectively run and maximize profits for the outlet
• Expected to contribute to hotel committees and various events
• Maintains ALL Safe Standards, ensuring all hygiene and prevention measures are met
• Adheres to alcohol handling procedures and policies
• Adheres to all LQA standards set for the department
• Will work weekends, holidays and shift work as scheduled
• Any other tasks as assigned

Qualifications

• Degree in Hotel and Restaurant Management an asset
• Minimum of 2 years’ experience in hospitality management
• Strong command of food and beverage product knowledge and trends
• Computer skills including Microsoft Word, Excel, PowerPoint and Outlook
• Excellent interpersonal and communication skills
• Fluent in English, second language an asset
• Previous working experience in a unionized environment an asset
• General accounting principles and policies
• Smart Serve Certification

Physical Aspects of Position

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Benefits

• The salary range for this position is $60,960 - $70,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job‑related skills and knowledge, relevant experience and/or work location.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry‑cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI Disclosure

We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion

At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

BE PART OF OUR FUTURE

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.