Banquet Server

Push Operations; St. Catharines; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Discounts at IHG hotels worldwide

Flexible scheduling

Training and growth opportunities in F

Casual part-time

Job summary

Heart of Niagara Hotels is seeking a Banquet Server to join the team at Holiday Inn/Staybridge Suites in St. Catharines. You will support event setup, service, and breakdown, ensuring smooth operations and guest satisfaction across weddings, meetings, and other functions.

You should have experience in banquet or restaurant service, excellent communication skills, and the ability to lift up to 25 lbs. Flexible availability evenings, weekends, and holidays is required, with a casual part-time

Qualifications

• Excellent communication and interpersonal skills are essential.
• Team-oriented with a positive attitude and guest-focused approach.
• Flexible availability including evenings, weekends, and holidays.
• Previous banquet or restaurant service experience is preferred.
• Must be able to lift moderate weights and stand for long periods.

Responsibilities

• Assist with setting up banquet rooms and service stations per BEOs.
• Provide food and beverage service to guests in a professional manner.
• Clear tables and maintain cleanliness throughout events.
• Assist with buffet setup, replenishment or plated service as needed.
• Respond promptly to guest requests and inform Banquet Captain of concerns.
• Assist with teardown and reset of spaces for next events.
• Support teammates to ensure smooth operations and brand standards.

Skills

Communication

Interpersonal skills

Team oriented

Flexibility

Education

Smart Serve

Food safety certification

Job description

Location: Holiday Inn/Staybridge Suites by IHG - St. Catharines, ON

Employment Type: 3-month contract

Position Summary:

At Holiday Inn/Staybridge Suites by IHG, we believe in delivering exceptional, warm, and attentive service for every event. As a Banquet Server, you play a vital role in setting the tone for memorable guest experiences - from elegant weddings to professional meetings and everything in between. You'll be responsible for event setup, service, and breakdown, ensuring every detail aligns with IHG's commitment to "True Hospitality for Good."

Key Responsibilities:

• Assist with setting up banquet rooms and service stations in accordance with Banquet Event Orders (BEOs).
• Provide food and beverage service to guests in a friendly and professional manner.
• Clear tables and maintain cleanliness throughout the event.
• Assist with buffet setup and replenishment or plated service, as required.
• Respond promptly to guest requests and communicate any concerns to the Banquet Captain.
• Assist with tear down and clean banquet spaces post-event, resetting as needed for upcoming functions.
• Support teammates and other departments to ensure smooth and efficient operations.
• Maintain cleanliness and presentation standards aligned with the Staybridge Suites brand.

Qualifications:

• Previous banquet or restaurant service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lift trays, move tables, and stand/walk for long periods.
• Flexible availability including evenings, weekends, and holidays.
• Team-oriented with a positive attitude and commitment to guest satisfaction.

Preferred Skills:

• Experience working in a fast passed banquet environment .
• Previous experience in a dual-brand environment is advantageous.
• Must have Smart Serve
• Certification in food safety or related fields is a plus.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capable of lifting and carrying moderate weights (up to 25 lbs.).
• Ability to perform repetitive tasks such as setting up and clearing tables.

What We Offer:

• A supportive team atmosphere within Heart of Niagara Hotels, and IHG family.
• Opportunities to work varied events in a dynamic setting.
• Training and growth opportunities within Food & Beverage.
• Discounts at IHG hotels worldwide.
• A consistent, flexible schedule with room to grow.
• Hourly rate, plus gratuities- this rate is blended.

Notes:

This position is casual part-time

Scheduling is based occupancy/events

Must have a minimum of 2 days availability

Heart of Niagara is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Accessibility Accommodation Notice:

Heart of Niagara Hotels is committed to fostering an inclusive and accessible work environment. We are an equal opportunity employer and welcome applications from all qualified individuals. Accommodation is available upon request throughout the recruitment, selection, and employment process for applicants with disabilities. If you require accommodation, please contact Human Resources to make appropriate arrangements.