Banquet Operations Lead – Elevate Member Events

The Derrick Golf and Winter Club; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Staff meal allowance

Staff discounts

Competitive wages

Comprehensive Benefits package

Training & Development

Pro Shop Discounts

Diverse and Welcoming Work Culture

Job summary

The Derrick Golf and Winter Club in Edmonton is seeking a dedicated and experienced Banquet Supervisor to join our dynamic team. Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard.

Responsibilities include assisting with operations, delivering excellent member service, promoting a positive team environment, and

Qualifications

• Solid written and verbal communication skills.
• A passion for process improvement, great problem-solving, and decision-making abilities.
• Solid manager of people with a track record of building effective relationships.
• Superior customer service and multi-tasking skills.
• Proficient with computers.
• Ability to build effective teams, inspire others to go above and beyond and provide coaching where needed.

Responsibilities

• Assist Banquets Manager with the overall operations of events and functions at the Club.
• Provide excellent customer service to members and their guests.
• Assist with promoting and maintaining a positive team environment.
• Assist with resolving issues with members.
• Stay up to date with industry best practices and policy changes including hospitality, catering and sales.
• Ensure staff are up to date on changes to policies and procedures.
• Ensure proper handling and cleaning of equipment, glass, china, and silverware.
• Communicate special requests or concerns to direct supervisor.
• Follow opening and closing procedures to secure areas.
• Prepare cocktails, pour wine and beer for guests.
• Serve food and beverages and take payments as required.
• Check guest identification if they appear under 25.
• Other duties as required.

Skills

Communication skills

People management

Customer service

Problem-solving

Team building

Computer proficiency

Coaching staff

Job description

The Derrick Golf and Winter Club in Edmonton is seeking a dedicated and experienced Banquet Supervisor to join our dynamic team. Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard.

Responsibilities include assisting with operations, delivering excellent member service, promoting a positive team environment, and