Banquet & Event Setup Specialist

Vintage Hotels; Niagara-on-the-Lake; On-site; CAD 28,000 - 36,000; Full time

Job summary

Vintage Hotels & Niagara’s Finest Hotels is seeking a Portal to join our growing team. This role offers flexibility, valuable work experience, and the opportunity to work with a tenured team.

As a Portal you will support event setups for conferences and banquets, provide personalized guest service, and contribute to up-selling goals while maintaining high standards across all duties and responsibilities.

Qualifications

• Minimum of Grade 10 Education.
• 6 months experience in a similar position.
• Previous up-selling and/or sales experience is considered an asset.

Responsibilities

• Provide personalized and exceptional guest service.
• Meeting established up-selling and sales goals.
• Set up tables, chairs, linens and tableware for banquets, dinners, coffee breaks and special occasions.
• Ensure facilities being used are clean and set up as per the supervisor’s direction.
• Add and remove coffee station supplies as required throughout conferences and/or meetings.
• Complete duty sheets, audio-visual sheets, billing information and other paperwork as required.
• Having a thorough knowledge of each property’s products and services.
• Suggest additional products and services meeting our Guests’ specific preferences.
• Assessing Guests’ individual needs to meet standards for additional products and services.
• Actively seeking ways to meet Guests’ product or service needs.
• All other duties as assigned.

Skills

Guest service

Upselling

Sales oriented

Communication

Education

Grade 10

Job description

Vintage Hotels & Niagara’s Finest Hotels is seeking a Portal to join our growing team. This role offers flexibility, valuable work experience, and the opportunity to work with a tenured team.

As a Portal you will support event setups for conferences and banquets, provide personalized guest service, and contribute to up-selling goals while maintaining high standards across all duties and responsibilities.