Banking Operations Lead I — Client Service & Efficiency

TD; Toronto; On-site; CAD 47,000 - 67,000; Full time

Job summary

TD in Toronto is seeking a results-oriented professional to manage department administration and support operational workflows. The role emphasizes meeting deadlines, maintaining accurate documentation, and assisting in process improvements to drive efficiency.

The candidate should have a high school diploma and at least 3+ years of experience, ideally within banking or customer service, with strong organizational skills and attention to detail.

Qualifications

• High school diploma required.
• 3+ years of experience in a relevant role.
• Experience in banking, financial services or customer service is preferred.

Responsibilities

• Manage department administrative tasks and ensure schedules/deadlines are met.
• Support policy/procedure improvements to increase efficiency and compliance.
• Assist in monitoring performance and communicate status across teams.

Education

High school diploma

Job description

TD in Toronto is seeking a results-oriented professional to manage department administration and support operational workflows. The role emphasizes meeting deadlines, maintaining accurate documentation, and assisting in process improvements to drive efficiency.

The candidate should have a high school diploma and at least 3+ years of experience, ideally within banking or customer service, with strong organizational skills and attention to detail.