Operations Specialist II – Banking (Mississauga)

TD; Mississauga; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD in Mississauga, Ontario is seeking a capable candidate to provide operational support and perform a range of transactions within the bank's procedures. The role emphasizes accurate processing, timely delivery, and adherence to SLAs while maintaining high service quality for partners and customers.

You will collaborate with internal teams, execute routine to non-routine tasks, and contribute to process improvements within TD's operational framework.

Qualifications

• Undergraduate degree/ college diploma preferred and/or 1+ year relevant experience.

Responsibilities

• Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.
• Communicate with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.
• Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to SLAs.
• Refer or escalate processing or operational issues as needed based on understanding of the issue and connect with appropriate function/partner to facilitate resolution.
• Support partners with incoming transactions, validating information to perform adjustments within authority levels.

Skills

Communication

Education

Undergraduate degree/ college diploma

Job description

TD in Mississauga, Ontario is seeking a capable candidate to provide operational support and perform a range of transactions within the bank's procedures. The role emphasizes accurate processing, timely delivery, and adherence to SLAs while maintaining high service quality for partners and customers.

You will collaborate with internal teams, execute routine to non-routine tasks, and contribute to process improvements within TD's operational framework.