Banking Client Advisor & Digital Solutions

RBC; North Bay; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive total rewards

Bonuses

Flexible benefits

Job summary

RBC in North Bay is seeking an energetic client-focused ambassador to join our Personal & Commercial Banking team. You will engage with clients in-branch and in the community, demonstrate digital banking tools, onboard new clients, and collaborate with partners to uncover opportunities that help clients achieve their goals.

As a full-time role with 37.5 hours per week, you will leverage strong problem-solving and relationship-building skills to deliver memorable client experiences, drive

Qualifications

• Demonstrated passion for putting clients first and success in a target-driven sales environment.
• Strong problem-solving and relationship-building abilities with proactive client engagement.
• Flexibility, eagerness to learn, integrity, and drive to achieve results.
• Digital literacy across devices (smartphones, tablets, laptops, etc.).
• Willingness to work all business hours as required.

Responsibilities

• Proactively engage with clients in-branch and community to uncover banking needs.
• Educate clients on digital banking, deliver memorable experiences, drive sales and referrals.
• Respond to client inquiries and process a full range of financial transactions.
• Listen actively to understand individual client needs and provide solutions.
• Own resolution of client banking issues and prevent recurrence.
• Collaborate with partners to maximize business opportunities and referrals.

Skills

Client-first mindset

Problem-solving

People skills

Flexibility

Digital literacy

Job description

RBC in North Bay is seeking an energetic client-focused ambassador to join our Personal & Commercial Banking team. You will engage with clients in-branch and in the community, demonstrate digital banking tools, onboard new clients, and collaborate with partners to uncover opportunities that help clients achieve their goals.

As a full-time role with 37.5 hours per week, you will leverage strong problem-solving and relationship-building skills to deliver memorable client experiences, drive